Administrative Assistant

2 weeks ago

Gillingham, United Kingdom Medway NHS Foundation Trust Full time

Job summary

Administrative Assistant - ENT

Division: Surgery and Anaesthetics

Care Group: Surgical Services

Band: 2

Salary: £22,383 per annum/pro rata

Interview date: Thursday 30th June 2024

We are recruiting for a Administrative Assistantwho shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

The successful post holder will be expected towork at a fast pace, be able to work well under pressure and work to deadlines with a keen eye for detail.

The Administrative Assistant will work under their own influence, under direction and under high pressure.

Please note that this role includes moving notes from clinic to transit and as such can be physically demanding.

Our values are B old, E very Person Counts, S haring and Open and T ogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

About us

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

The NHS are striving towards "we work flexibly" as a workforce, we want to ensure that you can work in a way that is best for us, our patients, and importantly for you. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.

Job description

Job responsibilities

Ensure results/health records are available for clinics

Ensure turn around of referrals received in post

To be responsible for pulling case notes for clinic, admissions and audit and request lists and following requests by telephone, tracking records to the appropriate location

To be the first point of contact for missing notes, on the day or the day prior to a patients attendance

Use case note tracking efficiently within the Department

To provide cover during times of colleagues absence on annual or sick leave

Ensure case notes within the Department are available for clinics/ other departments across the Trust as required, emptying cupboards in Clinic Area and tracking and delivering notes to transit or wherever requested

File results appropriately in patient notes, in accordance with the Department procedures

Open and distribute the post internally within the Department

Uploading Dictaphones to computers and labelling of clinics correctly to enable clinics to be typed

Person Specification

Qualification

Essential

General Education to GCSE level

Knowledge

Essential

Knowledge of Medical Terminology Ability to understand and comply with the Data Protection Act and maintain confidentiality at all times

Experience

Essential

Extensive admin / office experience, preferably in a Health Service environment

Skills

Essential

The ability to adapt to challenging and changing situations/demands and able to support colleagues through stressful situations, including flexibility to provide cover Computer literate, in particular use of MS windows and Outlook Ability to work on own initiative and work within a team

Values Based Question

Essential

How would you ensure you represent MFT in a positive way?

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