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Operations Support
2 months ago
Overview
Role: Nexus Operations Support
Reporting to: Operations Manager
Location: Spicerhaart, Colwyn House, Sheepen Place, Colchester, CO3 3LD.
Salary: £25,000 per annum
Working Hours: Monday to Friday 9:00am to 6:00pm with flexibility to cover 11:00am to 8:00pm along with occasional Saturday for recruitment events.
ROLE PROFILE
To effectively support the Nexus operating goals and the branch network by providing excellent support within a challenging environment.
The key responsibility of the role is to recruit suitable team members to underpin the smooth running of Nexus team ensuring the business of Nexus is able to utilise their time to maximum efficiency. This is required whilst delivering exceptional customer service, as outlined by policies and procedures; upholding the company’s brand values and core beliefs at all times.
The main duties include but are not limited to
Provide an efficient and high-touch experience for every candidate from application stage to offer, driving the interview process and offer process Communicate effectively with the Nexus Management team Liaise with Operations Manager regarding new positions Telephone Interviews Competency Interviews Relaying job information to applicants Keep candidates’ files up to date Advertise all vacancies via the relevant job boards Conduct the pre-screening of all candidates and conduct interviews over the phone CV Scraping Build good relationships of individuals at all levels within the business Responding timely to all candidates and giving the candidate the best impression during the application process Assisting with recruitment events Ensure “touch points” are met for an exceptional candidate journey Take minutes for all formal meetings. Support BDM’s with uploading team members 1-2-1’s into HR portal and also coaching/training logs.They will also include when time allows or the business needs
Assist with branch administration duties and data capture as and when required-
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