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Business Development Manager
4 months ago
We are looking for BusinessDevelopment Managers for the Public and PrivateSector of varying levels within the software salesspace who are looking for their next challenge in a globallyexpanding business which specialised in customer experience andutilises generative AI to provide a seamless customerjourney.
KeyResponsibilities:
Accountplanning
- Achieverevenue & margin targets from new customers on a monthlyquarterly and annual basis.
- Create and maintaindocumented account development plans.
- Work withmarketing or other internal departments to proactively identify andtarget customers.
- Build sales approaches forspecific customer accounts.
- Develop andmaintain an adequate pipeline ofopportunities.
- Provide accurate forecasting ofopportunities by effectively progressing salesopportunities.
- Keep internal systems andcontacts up to date withprogress.
Customerrelationships &satisfaction
- Regularlymeet and build effective relationships with existing and potentialcustomers.
- Drive the promotion and sale ofadditional services to or through thecustomer.
- Maintain a detailed knowledge ofcustomer objectives and key personnel.
- Setcustomer expectations during sales delivery and throughout thecontract.
- Coordinate internal teams to deliverto customer expectations.
- Escalate on behalf ofthe customer asrequired.
Bid/tendermanagement
- Work closelywith presales delivery support and any bidrelated teams toeffectively create sell and deliver new businesswins.
- Motivate and coordinate any virtual bidteam to deliver a quality bid/tender ahead ofdeadlines.
- Qualify prospective customeraccounts fully in order to ensure all likely customerquestions/interests are addressed constructively during the salesprocess.
- Take overall responsibility fordelivering any assigned opportunities whether directly managed orthrough a bidteam.
Productand salesexpert
- Maintain a broadunderstanding of key products and technology relevant to ourservices.
- Maintain a good understanding ofindustry developments.
- Illustrate businessadvantage of our products and services to customers and other salescolleagues.
- Contribute thought and expertise tobrand/marketing activities as required.
- Mentorand advise other sales colleagues in order to assist theirdevelopment/closing ofopportunities.
Candidateprofile
- Bachelorsdegree.
- Good experience of closing majoraccounts at least 5 years.
- Demonstratableexperience of meeting or exceeding salestargets.
- SaaS/CCaaSExperience.
- Proven ability to complete highpriority sales deals from point of contact tocompletion.
- Good communication includingpresentation skills and being able to adapt style to suit theaudience.
Salary:up to 250k uncapped.
Note:after submitting your application your CV will be reviewed andforwarded to our client. If selected for an interview we will getin touch with you asap.