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Account Executive

3 months ago

Marlow, United Kingdom Whistl Full time
About the Role

Client Relationship Management

  • Act as the main client liaison, ensuring thorough comprehension and satisfaction of the client's needs and objectives.
  • Conduct regular check-ins to gather feedback, fostering lasting relationships based on trust and commercial responsibility.
  • Manage a £3.1 million Doordrop revenue portfolio, employing effective strategies to boost profit margins and providing quotes to clients within the portfolio.

Proposal Development

  • Create detailed proposals, carefully outlining service agreements, deliverables, and potential considerations.
  • Work with internal teams to ensure client expectations align with operational capabilities.

 Data Analysis and Reporting

  • Analyse campaign performance and cost tracking and provide actionable insights using Excel functions such as pivot tables, VLOOKUP, and complex formula creation.

Campaign Planning

  • Craft comprehensive campaign plans during quoting, utilising data-driven strategies for maximum impact.
  • Effectively manage strategies to increase profit margins.
  • Utilise relevant platform searches and eye-tracking tools for precise audience targeting and engagement optimisation.

Onboarding and Communication:

  • Send welcome packs to new clients for a smooth transition.
  • Keep communication open, updating clients on campaign progress and relevant information.

Coordination and Collaboration:

  • Work closely with internal teams for smooth campaign execution.
  • Use Excel for streamlined data management, including scheduling, availability tracking, and reporting.

We welcome applications from candidates with any of the following skills or attributes: DoorDrop media, client services, customer services, stakeholders, administration, account development, or as an account executive, campaign manager, client services account executive or in a similar role.

Benefits
  • Enhanced annual leave entitlement
  • Access to our prestige Benefits and Rewards Portal
  • Long service rewards
  • Health cash plan
  • Life Assurance Scheme
  • Career development opportunities
  • Access to a well-established Employee Assistance Programme provider
  • And other excellent benefits you'd expect from a market leader
Additional Information

The regular working hours for this Account Executive role range from 9am to 5:30pm and 8am to 4pm, totalling 37.5 hours per week.
Flexibility to work extra hours at short notice may be required, on occasion, to support business needs.