Receptionist (Bank)

4 weeks ago


Sutton Coldfield, United Kingdom Spire Healthcare Full time

Receptionist | Administration | Private Hospital | Competitive Salary | Adhoc/Bank basis | Sutton Coldfield

Spire Little Aston Hospital are looking for a flexible and experienced Receptionist to join their established team. The suitable candidate must be able to be flexible between the hours of 06:00 – 21:00 Monday - Friday with occasional Saturdays and Sundays.

This is a on a Bank / Adhoc basis.

Duties and Responsibilities

Welcoming, registering, including the accurate collection of credit card details and patient information. Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence. Compliance with NHS forms and processes. Processing in-patient/out-patient charges. Cash handling strictly within the parameters of the ‘Handling Cash Policy’. Discharge of patients onto computer system ensuring accuracy of all information. Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner. Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

Who we're looking for

A personable individual with the ability to work on own initiative as well as part of a team Good basic PC skills, including Word, Excel and Outlook Excellent customer service skills High degree of accuracy in administration Great communication skills at all levels Experience in a customer service environment Experience with information management systems Switchboard experience desirable

Working Hours:  06:00 – 21:00 Monday - Friday with occasional Saturdays and Sundays

Contract Type: Bank

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance

We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

Closing Date:  If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.


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