Medical Support Secretary
3 months ago
Job summary
The Dermatology Department is based at the Royal Hallamshire Hospital and provides services to Sheffield and the wider South Yorkshire region. Last year approximately 40,000 patients attended the Department (around 10% of patients had suspected skin cancers, requiring a first appointment within 14 days of referral). The Department has access to two Mohs surgeons, three in-house theatres, space in the Trust's new Minor Operation Procedure Suite (MOPS), a phototherapy suite and specialists in the identification and management of contact dermatitis, acne and psoriasis. Our consultants, specialist doctors and nurses carry out over 2,700 surgeries a year. The Department provides clinical support to the Sheffield Children's Hospital and works closely with doctors and nurses in Primary Care, who have specialist interest in dermatology, to deliver minor skin surgery services in the community.
Main duties of the job
In conjunction with the medical secretaries, support the Consultants, Nurse Specialists and the wider department by undertaking a range of support secretarial duties. Provide cover for medical secretaries during their absence, including telephone messages, taking minutes of meetings and undertaking any urgent typing for the Consultants and the wider clinical team ensuring clinicians instructions are referred to the medical secretary. Using G2 to type patient letters relating to clinic appointments, discharge summaries, tests etc from longhand or verbal dictation to meet Trust Standards. To support the medical secretary team by having regular telephone contact with patients and other healthcare professionals internally and externally and occasionally face to face. Take accurate messages related to Consultant / secretary regarding patient enquiries. Ability to use range of Microsoft Office packages and hospital patient systems Lorenzo. Comply with Data Protection Act, Access to Health Records Act and related Acts, health and safety procedures and confidentiality.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
3 GCSE (or equivalent) including English at grade C or above. OCRII word processing (or equivalent demonstrable NHS experience as a support secretary)
Desirable
Medical Audio Qualification Experience of Microsoft packages
Experience
Essential
Recent experience in an audio typist / secretarial role within the NHS. Experience of dealing with the public
Desirable
Experience of medical terminology. Experience of minute taking. Previous experience of using Patient Centre / Lorenzo
Further training
Essential
Experience of using the medical secretarial module in Lorenzo (or other hospital system) To actively undertake appraisals and job specific mandatory training as required by the Trust Knowledge of 18 Week RTT Willingness to undertake training as required by specific post
Desirable
Knowledge of patient record systems Customer Care training Knowledge of STH specific policies such as the Access Policy.
Special Skills/Aptitudes
Essential
Excellent communication skills both written and verbal Excellent organisational skills with the ability to organise and prioritise work load Excellent IT skills, including ability to accurately manage electronic filing systems Professional attitude Efficient and effective approach to working practices incorporating Trust PROUD values Ability to use initiative and work to tight deadlines Ability to prioritise effectively
Other Factors
Essential
Must demonstrate a clear understanding of confidentiality Ability to work well within a team as well as independently and be flexible in working practices Committed to personal training and development Committed to patient centred services Flexible and not adverse to change Pleasant, tactful and caring manner-
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