Guest Relations Executive
4 weeks ago
What we are looking for:
Previous experience as a Guest Relations Executive or Reception Supervisor in a hotel would be beneficial but not essential
Your passion will be to wow our guest with amazing service and maintains contact with VIP’s and regular guests during their stay
Proficiency in spoken English is essential, and knowledge of an additional language is advantageous for seamless communication with guests from diverse backgrounds.
Demonstrated reliability and a customer-focused approach are vital, emphasizing the willingness to go above and beyond to provide exceptional service.
You will have the ability to remain calm during difficult situations or in a very busy environment
Flexible to work a variety of shifts, including mornings, evenings, and weekends
Working knowledge of Opera is desirable.
What do we offer:
Our Guest Relations Executive receive some excellent Company benefits:
A very competitive salary 28 days paid holiday with an extra 5 days, following 5 years’ service Discounted hotel room rates across our hotels, for you and friends and family Fantastic Training and Development opportunities Uniform and Complimentary Dry Cleaning Free Meals on shift Pension cover Unrivalled Career Progression prospects-
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