Current jobs related to Guest Relations Executive - London - InterContinental London - The O2

  • Guest Relations Executive

    4 months ago

    London, United Kingdom Platinum Hospitality Full time

    **Role**:Guest Relations Executive** **Location**:London** **Salary / Rate of pay**:£27,000 p.a.** *** Platinum Recruitment is working in partnership with a popular 4Star hotel in London and we have a fantastic opportunity for a Guest Relations Executive to join their team. *** **What’s in it for you?** Besides the fantastic opportunity to show your...

  • Guest Relations Executive

    3 months ago

    London, United Kingdom Veeve Full time

    **Role**: Guest Relations Executive - Up-Scale Short-Term Rentals **Contract Type**:Maternity cover (Initially 9-months, up-to 12 months) **Contract Shifts**: 3 Shifts per week (30 hours, OT Possible) Working Hours: 8am - 7pm (including weekends) **Location**: London, Victoria (Hybrid 2-days in office) **Salary**: £13.50 phr **Benefits**: Perk-Box,...

  • Guest Relations Executive

    3 months ago

    London, United Kingdom The Dorchester Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Executive you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the...

  • Guest Relations Executive

    4 months ago

    London, United Kingdom Dorchester Collection Full time

    Position Overview We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Executive you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can...

  • Guest Relations Executive

    3 months ago

    London, United Kingdom The Mandrake Full time

    The Mandrake is a multi-award-winning, luxury lifestyle hotel in the heart of London’s Fitzrovia. Every aspect of The Mandrake has been thoughtfully curated and designed to offer guests a unique, immersive and truly unforgettable experience. We are currently seeking a highly motivated and dedicated Guest Relations Executive to join our team at The...

  • Guest Relations Executive

    3 months ago

    London, United Kingdom The Cocochine Full time

    **Hours**: Monday to Saturday, 10:00 AM to 6:00 PM, with two days off **About Us**: Mayfair’s Hamiltons Gallery owner Tim Jefferies and Chef Larry Jayasekara open _The Cocochine_, restoring, renovating and reimagining the historic property in Bruton Place. Located in a former mews house at 27 Bruton Place off London’s Berkeley Square, Tim and Larry...

  • Guest Relations Executive

    3 months ago

    London, United Kingdom Corinthia London Full time

    **Guest Relations Executive**: **Guest Relations**: Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. If you are passionate about...

  • Guest Relations Executive

    4 months ago

    London, United Kingdom Maybourne Hotel Group Full time

    Claridge's - Guest Experience and Services - Guest Relations - Full time Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite...

  • Guest Relations Executive

    3 months ago

    London, United Kingdom Maybourne Hotel Group Full time

    Claridge's - Front office - Guest Relations - Full time Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like...

  • Guest Relations Executive

    3 months ago

    London, United Kingdom HSH Group Full time

    The Peninsula London is excited to announce we are seeking an enthusiastic Guest Relations Executive to complete our Guest Relations Team. This role will responsible for the complete guest journey for the hotel guests, to ensure impeccable service, with a focus on a heartfelt welcome, weigtless and waitless experiences, exceptional selections for each guest,...

  • Guest Relations Executive

    2 months ago

    Central London, London, London, United Kingdom Claridge's Full time

    Guest Relations ExecutiveClaridgesWe are seeking a driven Guest Relations Executive to join our growing team here at Claridges. Set in the heart of Mayfair, Claridges is an art deco icon and a byword for understated elegance. Since the 1850s, Claridges has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are...

  • Guest Relations Executive

    2 months ago

    London, United Kingdom The Peninsula London Full time

    Job description:The Peninsula London is excited to announce we are seeking an enthusiastic Guest Relations Executive to complete our Guest Relations Team. This role will responsible for the complete guest journey for the hotel guests, to ensure impeccable service, with a focus on a heartfelt welcome, weigtless and waitless experiences, exceptional selections...

  • Guest Relations Executive

    6 days ago

    London, United Kingdom The Peninsula London Full time

    Job description:The Peninsula London is excited to announce we are seeking an enthusiastic Guest Relations Executive to complete our Guest Relations Team. This role will responsible for the complete guest journey for the hotel guests, to ensure impeccable service, with a focus on a heartfelt welcome, weightless and wait-less experiences, exceptional...

  • Guest Relations Executive

    5 days ago

    London, United Kingdom RAFFLES Full time

    Job DescriptionAn exceptional opportunity presents itself for a Guest Relations Executive to join the Rooms Department at Raffles London at the OWO.Reporting into Director of Guest Relations, you will be responsible for looking after every aspect of the guest journey – from the moment the reservation is made to the final departure - creating unique...

  • Guest Relations Executive

    4 months ago

    London, United Kingdom Accor Full time

    Company Description Novotel London West Hotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of...

  • Guest Relations Executive

    2 weeks ago

    London, United Kingdom Chiltern Street Hotel Ltd Full time

    We have an excellent opportunity for a Guest Relations Executive to join our Front Office team at Chiltern Firehouse. You will bedriven, creative and out-going, with a natural ability to connect with people. You will have a flair for delivering personalised 360-degree service to our guests.Whats in it for our new Guest Relations Executive?A generous staff...

  • Guest Relations Executive

    4 months ago

    London, United Kingdom The Peninsula London Full time

    The Peninsula London is excited to announce we are seeking an enthusiastic Guest Relations Executive to complete our Guest Relations Team. This role will responsible for the complete guest journey for the hotel guests, to ensure impeccable service, with a focus on a heartfelt welcome, weigtless and waitless experiences, exceptional selections for each...

  • Guest Relations Executive

    4 months ago

    London, United Kingdom Eson2 Ltd Full time

    Eson2 provides expert property management services to landlords in the UK and abroad, and we work to find the right property for people struggling to get accommodation in London’s chaotic and confusing real estate market. As Guest Relations Executive, you will be working in the central London office, in the heart of Knightsbridge, and servicing a...

  • Guest Relations Executive

    7 days ago

    London, United Kingdom The Peninsula London Full time

    Ideally situated in the heart of Belgravia, with views over Hyde Park Corner and Wellington Arch, The Peninsula London occupies one of the citys most prestigious addresses. The newly built hotel, impeccably designed to harmonise with surrounding heritage buildings is just moments away from the citys most iconic attractions, including Three Royal Parks,...

  • Concierge & Guest Relations Executive

    3 months ago

    Greater London, United Kingdom 11 Cadogan Gardens Full time

    Job opening criteria The company **About the role**: As a Concierge & Guest Relations Executive in the team at 11 Cadogan Gardens Hotel - the only Relais and Chateaux property in London -, you are the reason our Guests keep coming back for more. Our Concierge & Guest Relations Executive work as part of a team to impress our Guests, creating unforgettable...

Guest Relations Executive

4 months ago

London, United Kingdom InterContinental London - The O2 Full time

**We treat our team like family and our guest like royalty**

At the **InterContinental London - The O2**, we are passionate about exploration and discovery.

Located on London’s vibrant Greenwich Peninsula, **InterContinental London - The O2** is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and Canary Wharf and features 453 guest rooms and suites, luxury spa with indoor pool, destination restaurants and bars, Tea Salon and the glamorous Sky Bar called Eighteen with magnificent 360 degree views of the City of London. **InterContinental London - The O2** features a 4,500 sqm purpose-built conference centre, including the UK’s largest pillar-free ballroom, complemented with a further 19 flexible spaces, both alfresco and indoor, providing the perfect canvas for any event. In addition to this, **InterContinental London - The O2** will open a second ballroom in the first half of 2023, making it the largest hotel conference venue in London.

**Guest Relations Executive**:

- £28,080 + Service Charge*

**We treat our people like family and our guest like royalty**

As a **Guest Relations Executive**, you will be the face of our establishment, ensuring that every guest receives outstanding service from the moment they arrive.
Reporting directly to the Guest Relations Manager, you will be responsible for addressing guest complaints and exceeding expectations to ensure our guests' satisfaction

**What you will do?**:

- Greet guests upon arrival with a friendly and professional demeanour. Assist guests with check-in procedures, providing necessary information about the hotel facilities, services, and local attractions.
- Act as the main point of contact for guests throughout their stay; promptly and courteously addressing their inquiries, requests, and concerns.
- Pay special attention to VIP guests and guests with special requests. Ensure their requirements are met promptly and efficiently, enhancing their overall experience.
- Handle guest complaints and resolve issues effectively, ensuring guest satisfaction and maintaining the hotel's reputation for exceptional service.
- Build strong relationships with guests to encourage repeat visits and positive reviews. Seek feedback from guests to continually improve services.
- Maintaining a 100% guest recognition rate, by keeping your colleagues informed about all VIP movements and sharing any new information that could enhance the guest experience.
- Actively participate in the development of guest satisfaction initiatives.

**What we are looking for**:
Previous experience as a Guest Relations Executive or Reception Supervisor in a hotel would be beneficial but not essential
Your