Admin/Receptionist

3 weeks ago


York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen to join our friendly and dynamic administration and reception team in the Neurology department at York Hospital.

In this role, you will be the first point of contact for our service users and the successful applicant should be able to demonstrate effective communication skills and empathy. Experience of working in a busy healthcare setting and some reception and outpatient clinic booking knowledge would be desirable. Please read the Job Description and Person Specification attached to this vacancy for more information about the role.

In return we can offer you:

A supportive & friendly working environment Active encouragement to learn and develop within your role Dedicated career pathways and great opportunities for continuing professional development Commitment to, and support for, your wellbeing NHS discount and salary sacrifice schemes

We look forward to receiving your application

Main duties of the job

The successful candidate will provide a range of basic Clerical support, including:

Meeting with patients on reception, and helping with appointments and queries Use the e-referral software to process new patient referrals in the required time frame Monitor joint email inbox. Receive general enquiries in person or over the phone, which could be as the first point of contact including, patients, visitors, staff and others. Liaise with clinicians to book follow up appointments for their patients.

About us

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

Person Specification

Qualification and knowledge

Essential

Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience. Computer literacy skills to RSA2, NVQ 2 or equivalent

Desirable

Experience of dealing with confidential information Previous Office/Administrative experience in an NHS environment Experience (1 year minimum) Office/Administrative role

Personal Attributes

Essential

Self-disciplined/motivated Empathetic

Skills

Essential

Possess sound communication skills Able to function effectively as part of a Team Able to organise and prioritise own workload Have the ability to exercise initiative
  • Admin / Receptionist

    1 month ago


    York, United Kingdom Coyle Personnel Full time

    We are looking for an Admin/ Receptionist to work for a business based in York on a temporary ongoing basis. SUMMARY The main focus of this role is to provide professional reception duties and customer service to both internal and external customers and provide administrative support across the business with duties delegated as and when required via the...


  • York, United Kingdom Minford Chartered Accountants Full time

    A long-standing firm of Accountants in York are looking for a receptionist/admin assistant to join its team. You will be responsible for reception duties including dealing with clients and enquiries on the telephone and face-to-face, and support the team with administrative assistance. Your duties will include filing, scanning, printing, posting and any...


  • York, United Kingdom Nimbuscare Ltd Full time

    **JOB DESCRIPTION Job Title**: RECEPTIONIST / ADMIN. ASSISTANT Reports To: General Manager Acomb Garth Salary: £10.90 per hour Job Summary: To provide a friendly and efficient reception and admin. support service for the Acomb Garth Community Health Care Centre. Main Duties and Responsibilities: Duties may vary from time to time under the direction of the...


  • York, United Kingdom Yorkare Homes Full time

    **About The Role**: Yorkare Homes is one of the highest CQC rated care providers nationally and that same level of care is provided at Rawcliffe Manor. The care home provides both residential and dementia care. The Home includes facilities such as an in-house bar, a full beauty salon and hairdressing room, cinema and terraces. The facilities are used on a...


  • York, United Kingdom Safestay York Full time

    Safestay York are looking for a new Night Receptionist to join our team in the centre of York. Hours are 11pm - 7 am. **Immediate availability** Duties include: Security for the hostel & guests overnight Safety for the guests overnight Checking in guests Cleaning of communal areas Small adhoc admin tasks 5 shifts per week/ must be able to work most...


  • York, United Kingdom Coyle Personnel Full time

    RECEPTIONIST/ADMINISTRATOR York Monday -Friday £12.50hr Job description SUMMARY The main focus of this role is to provide professional reception duties and customer service to both internal and external customers and provide administrative support across the business with duties delegated as and when required via the York Senior Leadership...


  • York, United Kingdom Yorkare Homes Full time

    **About The Role**: Yorkare Homes is one of the highest CQC rated care providers nationally and that same level of care is provided at Rawcliffe Manor. The care home provides both residential and dementia care. The Home includes facilities such as an in-house bar, a full beauty salon and hairdressing room, cinema and terraces. The facilities are used on a...

  • Hostel Receptionist

    4 months ago


    York, United Kingdom Safestay York Full time

    Safestay York Micklegate are looking for a new Hostel All rounder. We are a busy city centre hostel looking for a new team member to join our small, friendly team. Come work with us for the summer months! :) Please note this is a temporary season contract with a possibility to extend after summer. **Reception**: 7am-3pm /3pm-11pm Checking guests in and...

  • Hostel Receptionist

    4 months ago


    York, United Kingdom Safestay York Full time

    Safestay York Micklegate are looking for a new Hostel All rounder. We are a busy city centre hostel looking for a new team member to join our small, friendly team. Come work with us for the summer months! :) Please note this is a temporary season contract with a possibility to extend after summer. **Reception**: 7am-3pm /3pm-11pm Checking guests in and...


  • York, United Kingdom Allerthorpe Golf and Country Park Full time

    Allerthorpe Golf & Country Park are looking for a Admin Assistant to fit into our already established holiday rentals team. In this role you will be responsible for answering calls from customers to assist with their bookings and queries, taking and adding bookings onto our system, assisting with check in and the day to day running of the park, as well as...


  • York, United Kingdom Huntington Dental Surgery Full time

    We're looking for a receptionist to join our team. Experience from the dental sector would be an advantage but not essential as you will learn the role on the job alongside our supportive team. Hours of work: Thursday and Friday, 8:30am - 5:30pm Saturday 8:45am - 2pm (alternate weeks). Job role: - Helping patients with making and changing appointments,...

  • Receptionist

    3 months ago


    York, United Kingdom Arnold Clark Full time

    We’re recruiting for a Part Time Receptionist at our popular Motorstore in York **Hours**:Thursday & Friday - 8.30am - 5.30pm **About the role** At Arnold Clark, you’ll be known as a Customer Experience Host, we believe that first impressions count, and that outstanding customer service should begin the moment our customers enter the showroom. As a...

  • Receptionist

    4 months ago


    York, United Kingdom Arnold Clark Full time

    **Salary**: Competitive plus benefits **Type of work**: Permanent **Location**: York About the role We’re recruiting for a Receptionist at our Motorstore in York. **Hours**: Thursday, Friday, Saturday 8am - 6pm & Sunday 11am - 5pm About the role At Arnold Clark, you’ll be known as a Customer Experience Host, we believe that first impressions count,...

  • Receptionist

    3 months ago


    York, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...


  • York, United Kingdom Ray Chapman Motors Full time

    **About us** Family owned, family run with four dealerships in Bradford, Huddersfield, Malton and York. Delivery outstanding customer service. We are looking for a professional Weekend Dealership Receptionist/Host at our **YORK** dealership who can answer the telephones, meet and greet, look after our customers and do some basic admin. Working Saturday,...


  • York, United Kingdom MyHealth Group, York Full time

    GP Receptionist - 33 hours per week **JOB PURPOSE** To participate in the administrative function necessary to provide excellent care for patients and to contribute to the Practice goal of delivering the _best _customer service for our patients. To work in a team across the range of reception functions and work in co-operation with existing staff and...

  • Patient Care Navigator

    4 months ago


    York, United Kingdom Priory Medical Group Full time

    **Patient Care Navigator** **Patient Care Navigator (PCN) - "What is that?" you ask** You may know us as Doctor's Receptionists. However things have changed and contrary to what people may think we don't just say "take a seat" nor do we have the power to decide who gets an appointment and who doesn't. We play a vital role in assisting patients to access...

  • Admin/receptionist

    4 months ago


    York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen to join our friendly and dynamic Administration and Reception team at the Dermatology department at York Teaching Hospital. In this role, you will be the first point of contact for our service users and the successful applicant should be able to demonstrate effective communication skills and empathy. Experience of working...

  • Patient Care Navigator

    4 months ago


    York, United Kingdom Priory Medical Group Full time

    **Patient Care Navigator** **Patient Care Navigator (PCN) - "What is that?" you ask** You may know us as Doctor's Receptionists. However things have changed and contrary to what people may think we don't just say "take a seat" nor do we have the power to decide who gets an appointment and who doesn't. We play a vital role in assisting patients to access...

  • General Assistant

    3 months ago


    York, United Kingdom Stableside at York Racecourse Full time

    Responsibilities: - Greet and welcome Guests and visitors in a friendly and professional manner - Answer phone calls, assist with reservations, and reservation queries - Assist with check-in and check-out processes - File and maintain guest records and ensure confidentiality - Coordinate with other staff members to ensure smooth reception operations -...