Receptionist Administrator

3 weeks ago


York, United Kingdom Coyle Personnel Full time

RECEPTIONIST/ADMINISTRATOR
York
Monday -Friday
£12.50hr

Job description
SUMMARY
The main focus of this role is to provide professional reception duties and customer service to both internal and external customers and provide administrative support across the business with duties delegated as and when required via the York Senior Leadership Team.

QUALIFICATIONS
· 5 GCSE’s grade ‘C’ or above or equivalent
· Exceptional customer service skills
· Strong organisational skills
· High standards of written and verbal communication
· Good level of IT literacy
· Strong attention to detail
· Good interpersonal skills
· High levels of accountability and ownership
· Solution-focused with the ability to work independently to solve issues
· Flexible, adaptable and responsive with the ability to re-prioritise to meet the needs of the business and support a variety of disciplines operationally during times of pressure

RESPONSIBILITIES
· Reception Support. Providing a professional reception service and being the first point of contact for all visitors to site. Receiving external phone calls and managing them appropriately and also managing the Reception mailbox to ensure an exceptional standard of customer service and timely response to all customers.’ Admin support and partial cover for Facilities & Health & Safety Manager. Stationary ordering and distribution. Distribution of post. Managing parking and visitors passes.
· Administrative Support. Maintenance of welfare supplies for the site. Managing IDs – new starters, contractors, temps. Support with employee engagement activities such as on site events and admin support with employee newsletters and communications. Provide admin support as and when required to alleviate pressure as a result of unexpected short-term peaks in workload and / or resource challenges. Monitoring of Training Files when requested ensuring any issues are flagged to HR to maintain compliance. Other administrative duties and support as required commensurate with the level of the role and delegated via the York Senior Leadership Team. Diary management and coordination of meetings for SLT including booking / collection of onsite catering



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