Customer Experience Advisor

3 weeks ago


Leigh, United Kingdom First Response Finance Full time

First Response Finance are theNumber 1 vehicle finance company and A SUNDAY TIMES TOP 100EMPLOYER ANDwere proud of itYouve only got to havea look at our customer and employee reviews to see how importantour people are and we take their happinesshealthand worklifebalanceveryseriously.

Pay andBenefits:

  • A startingsalary of25970along with an annualcompany bonus scheme
  • Working Monday toFriday
  • Hybrid workingavailable
  • And manymore

KeyRequirements:

  • Ateamplayerwho is also able to help and support yourcolleagues cases as and whenrequired
  • Awillingness to help ourcustomersno matter how theyre feeling by beingpatient listening carefully and beinglevelheaded.
  • Aclear communicatorwho has experience in having difficult conversationsor complaint handlingexperience.

KeyResponsibilities:

  • Thiswill be abusy telephone role wheremost of ourcustomers will call intospeak to you todiscuss theircomplaint.
  • The main part of thisrole is dealing with customers who have purchased a vehicle fromFirst Response and they are unhappy with the quality of it.You willneed to answer their queries andlog new complaints whilstproactively contacting customers toprovide them with updates.
  • You will alsosupport the investigations team tocommunicate a decision on a complaintwith the customer.

Toapply for thisposition:

  • Youmust have the permanent right to work in theUK.


  • Leigh, United Kingdom First Response Finance Full time

    **First Response Finance are the Number 1 vehicle finance company and A SUNDAY TIMES TOP 100 EMPLOYER! AND **we're proud of it! You’ve only got to have a look at our customer and employee reviews to see how important our people are, and we take their happiness, health, and work-life balance very seriously. **Pay and Benefits**: - A starting salary of...

  • Sales Advisor

    4 weeks ago


    Leigh, United Kingdom D-Sales Promotion Full time

    Job Title: Sales Advisor **Job Description**: We are seeking a motivated and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be responsible for assisting customers in finding the right products or services to meet their needs. You'll engage with customers, provide product knowledge, and guide them through process. Your goal...


  • Leigh, United Kingdom Uniting People Full time

    **Customer Service Advisor** **Role**: - Resolve customer complaints and issues in a professional manner - Provide product information and pricing details - Process orders, returns, and exchanges - Upsell products or services to customers when appropriate - Maintain accurate customer records in the database - Assist with data entry tasks as...

  • Customer Advisor

    4 weeks ago


    Leigh, United Kingdom Jigsaw Homes Group Full time

    **Who we are**: Jigsaw Homes Group is one of the largest housing groups in England with more than 35,000 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities. **About the department**: As one of...


  • Leigh, United Kingdom First Response Finance Full time

    First Response Finance are theNumber 1 vehicle finance company and A SUNDAY TIMES TOP 100EMPLOYER! AND were proud of it! Youve only got tohave a look at our customer and employee reviews to see howimportant our people are and we take their happinesshealthandworklife balanceveryseriously.We haveseen considerable growth as an organisation and so we are...


  • Leigh, United Kingdom Anytime Fitness Leigh Full time

    **Anytime Fitness is **_**THE LARGEST CO-ED GYM CHAIN in the World with nearly 4000 CLUBS WORLDWIDE**_**. The company has been in the UK for almost 9 years with over 160 clubs open and operational with a further 240 getting ready to launch.** **This is a fantastic opportunity for an ambitious sales consultant to be part of a 24/7 gym in Leigh, Greater...

  • Customer Service

    3 days ago


    Leigh-on-Sea, United Kingdom Focus Resourcing Full time

    Our client is offering an exciting opportunity to join their welcoming, friendly and professional team, in a growing organisation that really care about their colleagues and doing a great job! Hours of work will be Monday - Friday, 8.45am - 5.15pm with a starting salary of £20,000 - £22,000 depending on experience, and a potential performance related...


  • Leigh-on-Sea, United Kingdom Gateway Property Management Ltd Full time

    Gateway Property Management is a leading property services company managing an extensive and diverse nationwide portfolio of apartment blocks and housing developments from our network of offices in Essex, Leeds and London. Our client-base is made up of national and regional housebuilders, pensions funds, financial institutions, FTSE 250 companies, RMC and...

  • Bar/waiting Staff

    2 days ago


    Leigh, United Kingdom Bowling Green Inn Full time

    Here at The Bowling Green we are looking for professional Wait Staff to serve meals and drinks to the customers of our business. Ultimately, you should be able to ensure customer satisfaction and maintain our establishment’s reputation. - **This position is a minimum of 30 hours a week over 4 days and 3 days off. PLEASE DO NOT APPLY IF YOU CAN'T MEET THIS...


  • Leigh-on-Sea, United Kingdom DS Automotive Ltd Full time

    Essex’s leading Independent Land Rover Specialists are looking for a fully qualified Vehicle Workshop Controller Here at DS Automotive, we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, we are looking for a person who is passionate, driven and responsible to join our team. In this role, you will...

  • Door Supervisor

    7 days ago


    Leigh, United Kingdom New concept security ltd Full time

    Are you a people person? Do you have customer service experience, and excellent communication skills? Could you represent our brand, and ensure an excellent customer experience at our client’s venues? We are looking for natural communicators, problem solvers and positive attitudes to join our team and support the re-opening of the hospitality...

  • Shopkeeper

    6 days ago


    Leigh, United Kingdom H d food and fuel ltd Full time

    1. **The job title**:Shopkeeper 2. **The duties of the post**: - Ensuring efficient functioning of the shop. - Awareness of trends in the retail market. - Processing customer payments at the checkout point/till. - Performing periodic price audits to resolve price discrepancies. - Managing the sales floor and providing maximum profitability. - Perform store...


  • Leigh, United Kingdom First Response Finance Full time

    **First Response Finance are the Number 1 vehicle finance company and A SUNDAY TIMES TOP 100 EMPLOYER! AND **we're proud of it! You’ve only got to have a look at our customer and employee reviews to see how important our people are, and we take their happiness, health, and work-life balance very seriously. **Pay and Benefits**: - A starting salary of...

  • Brand Ambassador

    4 weeks ago


    Leigh, United Kingdom D-Sales Promotion Full time

    **Job Role: Brand Ambassador** DS Promotions is a dynamic and innovative company dedicated to providing marketing solutions to the clients. We take pride in our commitment to excellence and our passion for delivering top-quality products/services to our customers. As we continue to grow and expand, we are looking for a motivated and enthusiastic Brand...


  • Leigh, United Kingdom ACS Performance Full time

    Due to continued growth, our client is looking to employ a personable and motivated **Business Development Manager.**Responsible for developing new business within a geographical region and to reach the expected growth rate demanded by the business; in addition to: - To establish, develop and generate new business within a specified list of Regional...

  • Sales Support

    4 weeks ago


    Leigh, United Kingdom Mpeople Full time

    Do you want to work for an outstanding company who really value their team members and make them feel like part of the business? Are you an experienced Sales Support Administrator who really does enjoy working in a busy sales environment and has transport? Fantastic opportunity with a salary of £22,000 with an increase to £23,000 after 6 months plus good...

  • Shop Assistant

    4 weeks ago


    Leigh, United Kingdom British Red Cross Full time

    **Shop Assistant - Leigh** **Location: Leigh** **Hours per week: 14 (flexibility required Monday - Sunday 9am - 5pm)** **Contract: Permanent** **Salary: £17,290 per annum (pro rata)** *** **Are you a retail superstar who’s passionate about helping make a difference?** *** **We’re hiring!** The British Red Cross is looking for a dynamic **shop...


  • Leigh, United Kingdom D-Sales Promotion Full time

    **Job Title**: Entry Level Sales Representative **About Us: DS Promotions** is a dynamic and rapidly growing Sales company known for providing excellent marketing services to clients. We are dedicated to delivering top-notch services that meet the needs of our customers while fostering a culture of innovation and excellence. As a Sales Representative, you...

  • Security Colleague

    2 days ago


    Leigh, United Kingdom Asda Full time

    **Job Title**: Security Colleague ***Location**: Leigh ***Employment Type**: Part time ***Contract Type**: Permanent ***Hours per Week**: 45 ***Salary**: Competitive salary **Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 25 May 2024 Service Colleague Our operation runs 24 hours per day, 7 days per week and with that brings a wide...


  • Leigh, United Kingdom Leigh Sports Village Full time

    Leigh Sports Village are looking to recruit Box Office Sales Assistants to work within the Leigh Sports Village Stadium Ticket Office to supply cover and support for the existing Box Office staff on a casual basis. You will be expected to be available to work for every Leigh Leopards home fixture and Manchester United Women’s and Under 21’s home...