Customer Service
2 weeks ago
Our client is offering an exciting opportunity to join their welcoming, friendly and professional team, in a growing organisation that really care about their colleagues and doing a great job
Hours of work will be Monday - Friday, 8.45am - 5.15pm with a starting salary of £20,000 - £22,000 depending on experience, and a potential performance related bonus in the future.
Main responsibilities:
- Call new referrals, running through the registration process across all payroll models
- Manage a pipeline of referrals
- Confirm details of new starters
- Issue electronic contracts to new starters
- Collect and verify Right to Work documents
- Liaise with clients and agencies to communicate the registration status of new referrals
- Add new starters and other information onto the CRM and payroll system
- Create reports where applicable
- Type up meeting minutes where applicable
Experience required:
- Previous experience in an office-based role
- Payroll and/or sales experience beneficial
- Good understanding of Microsoft Packages
- Motivated and able to work to targets
- Excellent customer service skills
- Good telephone manner
- Keen to learn
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