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Corporate Services Receptionist and Administrative Support
4 weeks ago
Job summary
PREVIOUS APPLICANTS NEED NOT APPLY
An exciting opportunity has arisen for a full time Band 3 Receptionist/Administrator to support the Corporate Services team at NELFT's corporate headquarters.
We are looking for a reliable individual who has a friendly, approachable and professional manner and who can communicate effectively with staff, patients and visitors. The ideal candidate will have a positive and pro-active work ethic, have excellent time keeping skills and will be able to provide good customer service, an exceptional front of house service and administrative support to the Corporate Affairs Team.
Main duties of the job
The main responsibilities of the role include:
Delivering an administrative service that promotes good customer care and supports the achievement of the Trust vision and mission. Providing an effective and efficient front of house service for the corporate headquarters. Maintaining professional and positive working relationships with all persons with whom contact is made. Maintaining confidentiality and ensuring that all information or data is held in accordance with information governance and data protection policies and practices. Communicating effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising and reducing barriers to communication. Working without supervision and ensure urgent situations are addressed swiftly. To become an onsite Fire Warden and First Aider
About us
Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex. Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff). High Cost Area Supplement - London This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata).
We reserve the right to close this vacancy early should sufficient applications be received.
Job description
Job responsibilities
Please see the attached job description and person specification for further details on the vacancy.
Person Specification
Qualifications
Essential
NVQ level 2 or equivalent standard of literacy and numeracy NVQ level 3 in relevant subject or equivalent level of proven experience
Experience
Essential
Working in a busy office environment Significant administrative experience Creating and maintaining office systems Handling sensitive and confidential information
Desirable
Experience of working autonomously
Knowledge & Skills
Essential
NHS Priorities and Issues Good working knowledge of Outlook, Word, Excel, Power point, Access Maintain confidentiality/data protection Clear communication skills including excellent writing, data entry and presentation skills Able to construct and delivering clear information/instructions to others
Others
Essential
To be aware and demonstrate the Trust Values Commitment to continuing professional development-
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