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Market Change Lead

3 months ago

London, United Kingdom McDonalds UK (Corporate) Full time
Job Description

The Opportunity 
The Global Finance Modernisation (GF Mod) Market Change Lead is responsible for developing and implementing change management strategies and plans that maximize employee adoptions and usage. The GF Mod Market Change Lead focuses on preparing, supporting, and equipping people to adopt and use changes to business process, systems and technology, job roles, organization structures, and more. 
The goal of the GF Mod Market Change Lead is to drive faster adoption, higher utilization of changes, and proficiency with the changes that impact employee’s daily work.

What will my accountabilities be?

  • Leverage a Change Management methodology, process, and tools to create a strategy to support adoption of the changes required by a project or initiative
  • Enable the design, development, delivery, and management of key communications
  • Conduct impact analyses, assess change readiness, and identify key stakeholders
  • Provide input, document requirements, and support the design and delivery of training programs
  • Identify, analyse, and prepare risk mitigation tactics
  • Evaluate and ensure user readiness
  • Define and measure success metrics and monitor change progress

What Team will I be a part of?

You will be part of the UK&I ‘Change’ team. This small but hugely important team connects people across our business to focus on delivering the right projects, in the best way, to achieve our business goals. It proactively and independently challenges and innovates, working diligently to improve the way we work and deliver change as a business.

In this role you will also dotted line into a Global Change Team who are accountbale for the full Global Finance Modernisation Programme, of which the UK&I is one market. This team will lead the Global Change methodology, for which you will localize for the UK&I. 

Who are my customers?

Your ‘customers’ are wide and varied:

  • Head of Project Delivery
  • Change Director
  • Tech & Change VP and Chief Transformation Officer
  • The Change Team
  • GF Mod Programme Sponsors
  • GF Mod recipients – will vary from restaurant crew to specific functions
  • Suppliers and partners
  • Global Change Management Lead
  • UK&I Executive Team
  • UK& Leadership Team • Franchisees  

Qualifications

What background do I need to have?

  • GF Mod is a large Finance Transformation programme. You should have lead the creation and delivery of similar scale programmes ideally to an Oracle solution
  • Experience with and knowledge of change management principles, methodologies, and tools 
  • Strong communication skills, both written and verbal
  • Ability to succinctly articulate a complex topic to audiences who are not subject matter experts Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships, up to and including exec level
  • Ability to influence others and move toward a common vision or goal 
  • Flexible and adaptable; able to work in ambiguous situations 
  • Experience with large-scale organizational change efforts


Additional Information

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”