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Workflow Administrator

3 months ago

StokeonTrent, United Kingdom Furlong Medical Centre Full time

Job summary

Furlong Medical Centre is looking to add a new team member to the Workflow department on a 12 month fixed term basis. They will be responsible for scanning, coding and summarising the incoming clinical and non-clinical information and that it is correctly linked to or embedded in the patient records. Ensuring patient records are updated accurately and in a timely fashion.

Main duties of the job

Accurately coding data on EMIS Web into the patients record

To file electronic correspondence to patients health records using Docman10

To manage the information received by the Practice to enable provision of excellent patient care and ensure the patient records are kept up to date and accurate as per GDPR guidelines.

To improve the quality of the data held.

To facilitate sharing of patient records and data with other providers of health and social care.

To categorise, route and allocate incoming mail

To be responsible for scanning of patient related documentation and attaching scanned documents to patients healthcare records

To identify relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed actions

Action all incoming emails in a timely manner

To monitor your workload and report to your line manager.

To contribute to the continuing improvement of Practice information and the information management systems and processes.

To work as part of the Practice team and become involved in staff training of IT skills as necessary.

Maintain a clean, tidy, effective working area at all times

All these processes relate to delivering a high quality of patient care and the smooth and efficient running of the practice.

About us

This is an exciting opportunity for an enthusiastic, hard working Workflow Administrator to join our friendly, focused and professional team.

Furlong Medical Centre is made up of 3 Clinical Partners and 1 Non-clinical Partner. They are supported by a large surgery team made up of ANP's, Practice Nurses and HCA's. Additional support is given by PCN staff, along with skilled Administrators and Receptionists.

Furlong Medical Centre also provides training for GP registrars, foundation year doctors, medical students and nursing students. We are proud to be one of the largest training GP practices in Stoke-on-Trent.

We offer:

NHS Pension scheme Free Parking Opportunities for training and development Job description

Job responsibilities

Main Tasks ofJob:

1.Ensure theworkflow processes are adhered to in terms of all clinical and non-clinical patients letters received and appropriate actions are taken and documented.

2.Openingpost, date stamping and organising

3. Filingdocuments on patients records using the docman10 system.

4.Scanningdocuments on to patients records

5.Codingpatient letters using EMIS Web

6.Monitoringpractice emails and directing to the relevant departments

7.Ensure that all practicepolicies, procedures and guidelines are adhered to.

8.Undertake any otherduties as appropriate to the role.

Person Specification

Qualifications

Essential

GCSE Grade A to C in English and Maths