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Specialist Lending Manager
2 months ago
£50,000 + OTE £60,000 UNCAPPED + Hybrid Working
Our client is an award-winning mortgage business based in Essex, with a strong industry reputation for supporting and developing highly skilled and knowledgeable Mortgage Advisers. They currently employ over 50 staff from their head office in Hornchurch and support over 300 Mortgage Advisers via their nationwide network.
In order to maintain our client's highly renowned service levels, an experienced lending professional is required to join the growing team in an important management level role offering genuine career development opportunities in the medium term. Using their supervisory and mentoring skills, coupled with their specific market knowledge, the successful candidate will manage a team of specialist lending advisers, ensuring they provide the appropriate quality of advice and information to mortgage brokers and their clients, whilst also ensuring the case submissions to lenders is of the highest quality.
Whilst the ideal candidate would have exposure to Commercial Mortgages, Bridging Finance, Development Finance, Second Charges and Complex residential and BTL, we are actively encouraging applications from individuals with exposure to just a number of these specialist verticals, coupled with a desire to increase their awareness in areas in which they are not yet fully familiar.
Key Responsibilities
- Coach and support team members to ensure they're generating a consistently high level of activity
- Coach and encourage team members to manage their pipeline of cases to ensure sales targets are achieved.
- Coach and encourage team members realise their potential through continuous improvement.
- Develop the team and individual advisers to broaden their individual product specialisms in order to achieve performance targets
- Ensure by liaison with relevant lenders that the teams product knowledge is current and of the highest expertise.
- Liaise with lenders to ensure the quality of case submission by the team and individual team members is of the highest quality
- Ensure that customers are treated fairly and receive good customer outcomes from all of the team
- Achieve personal KPIs
Skills & Experience
- Previous experience with Packager / Master Broker
- Previous experience in the Specialist markets e.g.
- Commercial Mortgages
- Bridging Finance
- Development Finance
- Second Charges
- Complex residential and BTL
- Able to communicate clearly and concisely, orally and in writing with customers, colleagues, and business contacts.
- Good working knowledge of IT systems relevant to job role.
- Excellent product/industry knowledge with the ability to inspires team members
- Prioritises effectively, ensuring deadlines are met
- Make confident, effective decisions within scope of job role.
- Negotiate effectively with colleagues and outside agencies.
- Able to recommend changes designed to improve business performance
- Actively seek opportunities for self-development.
- Provides coaching/support to team members.
This is a fantastic new career development opportunity for an ambitious, commercially focused Specialist Lending Manager to join a flourishing, friendly and progressive company as they continue to expand. In return a competitive salary and benefits package is on offer for the right candidate. Apply now
