Specialist Lending Manager

3 days ago

Hornchurch, Greater London, United Kingdom MaxAd Fixed Fee Recruitment Full time
About the Role

We are seeking an experienced Specialist Lending Manager to join our team at MaxAd Fixed Fee Recruitment. As a key member of our team, you will be responsible for managing a team of specialist lending advisers, ensuring they provide high-quality advice and information to mortgage brokers and their clients.

Key Responsibilities
  • Team Management: Coach and support team members to ensure they're generating a consistently high level of activity, manage their pipeline of cases to ensure sales targets are achieved, and encourage team members to realise their potential through continuous improvement.
  • Product Knowledge: Develop the team and individual advisers to broaden their individual product specialisms in order to achieve performance targets, ensure the team's product knowledge is current and of the highest expertise, and liaise with lenders to ensure the quality of case submission by the team and individual team members is of the highest quality.
  • Customer Service: Ensure that customers are treated fairly and receive good customer outcomes from all of the team.
  • Personal Performance: Achieve personal KPIs.
Requirements
  • Previous experience with Packager / Master Broker.
  • Previous experience in the Specialist markets, including Commercial Mortgages, Bridging Finance, Development Finance, Second Charges, and Complex residential and BTL.
  • Able to communicate clearly and concisely, orally and in writing with customers, colleagues, and business contacts.
  • Good working knowledge of IT systems relevant to job role.
  • Excellent product/industry knowledge with the ability to inspire team members.
  • Prioritises effectively, ensuring deadlines are met.
  • Make confident, effective decisions within scope of job role.
  • Negotiate effectively with colleagues and outside agencies.
  • Able to recommend changes designed to improve business performance.
  • Actively seek opportunities for self-development.
  • Provides coaching/support to team members.
About Us

MaxAd Fixed Fee Recruitment is a leading recruitment agency specialising in the financial services sector. We are committed to providing exceptional service to our clients and candidates, and we are excited to offer this career development opportunity to an ambitious and commercially focused Specialist Lending Manager.

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