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Heart Centre Coordinator Assistant

3 months ago

Dartford, United Kingdom Dartford and Gravesham NHS Trust Full time

Job summary

An exciting opportunity has arisen for a Part time Band 3 fixed term contract post for a Heart Centre Coordinator Assistant to cover for a maternity leave for 12 months, ( hours a week, 8am-4pm)

The candidate will work closely and alongside the Heart Centre Coordinator and the nursing team for the day ward/Cath Lab. We have a small team that works really well together and support each other on a daily basis.

Main duties of the job

The post holder will be responsible for co-ordinating all administration pertaining to the service including patient booking procedures; creating and maintaining filing systems and ensuring referrals are made for appropriate follow up. Ensuring patients are efficiently added to waiting list and information updated appropriately using PAS. Communicating with patients in a professional and appropriate manner.

The candidates must have an advanced knowledge of computer based tools including MS Office. Excellent communication and organisational skills.

About us

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.

If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.

Job description

Job responsibilities

The post holder will be responsible for co-ordinating all administration pertaining to the service including patient booking procedures; creating and maintaining filing systems and ensuring referrals are made for appropriate follow up. Ensuring patients are efficiently added to waiting list and information updated appropriately using PAS. Communicating with patients in a professional and appropriate manner.

Person Specification

Education and Training

Essential

5 GCSE's grade A-C/1-9 or equivalent including Maths AND English NVQ Level 3 or equivalent

Desirable

European Computer Driving Licence (ECDL) RSA level 3 (or equivalent) typing and computer literacy

Experience

Essential

Admin/clerical experience

Desirable

Working in an NHS or healthcare setting Evidence of managing or organising a caseload/service experience of dealing with the public Previous experience of data collection and audit presentation

Knowledge and Skills

Essential

Advanced knowledge of computer based tools including MS Excel, Powerpoint, Word Problem solving and time management skills Excellent communication skills in all media Ability to work under pressure and balance conflicting priorities

Desirable

Ability to create and manipulate databases using MS Access