Medical/Academic PA

3 weeks ago

Sutton, United Kingdom The Royal Marsden Full time

Job overview

We have an exciting opportunity for a Medical/Academic PA to join the Administration Team of the Cancer Genetics Unit at The Royal Marsden in Sutton, supporting both NHS and Private Practice.

Working flexibly as part of our small, friendly team of ten, the ability to prioritise and organise a busy workload, while dealing with queries from clinicians and patients, is essential. The successful applicant will have excellent communication and complex diary management skills and be confident communicating within a multidisciplinary team, and with patients, as well as having experience in managing Clinics. Additionally, the successful candidate will be an exceptional team player, able to take minutes of meetings and provide cover for the MDT Co-ordinator if required.

Applicants are expected to be IT literate and to demonstrate an ability to deal with confidential information.

 There may be a two stage interview process with a short test at first interview. 

Please use your supporting statement to clearly evidence how your experience meets the essential criteria for this post.

Support and training will be provided to the successful applicant and all team members are encouraged to continue their professional development.

Main duties of the job

The post holder will be responsible for the provision of a comprehensive PA service to the Lead Consultant/CBU Clinical Lead and other senior clinical colleagues and will be required to cover a wide range of duties incorporating complex diary management and the co-ordination of clinical, administrative and academic work. He/she will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies, to ensure the continuity of patient treatment. The post holder will also be responsible for ensuring the smooth running of Consultants’ private practises. This job description may be developed over time to meet the specific needs of the Unit in conjunction with the post holder.

Detailed job description and main responsibilities

To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.  To open and action his/her own electronic and paper mail and that of the consultant team, at least once a day.  To input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient-related information as required. To keep a record of the movement of medical records passing through the secretarial office, and to maintain the notes (e.g. filing of correspondence and results) to enable continuity of care. To deal with private patients and overseas visitors in accordance with the working methods of the relevant consultant(s) and in line with Trust systems and policies. 

Person specification

Education/Qualifications

Essential criteria

GCSE level or equivalent, including English & Maths Competent at Microsoft Excel, Word and Outlook

Desirable criteria

AMSPAR qualified or equivalent European Computer Driving License (ECDL) or Equivalent

Experience

Essential criteria

Experience of complex diary management Substantial previous medical secretarial/PA experience

Desirable criteria

Previous experience of training other admin staff Previous experience of staff management

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

 As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

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