Band 4 - Medical Secretary, Haematology

2 months ago

Hemel Hempstead, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

Job summary

The Haematology Department is seeking an enthusiastic, friendly and team-oriented individual for a part-time Medical Secretary position (Monday to Friday).

The successful candidate will provide comprehensive secretarial and administrative support to the consultants, Anticoagulant Specialists, and Haematology Nurse.

This role carries significant responsibility and requires a high level of commitment and a positive attitude to ensure the efficient management of the haematology office.

The ability to prioritize workload daily and to address unexpected queries and demands is essential.

Additionally, occasional travel to the St Albans site will be required.

Main duties of the job

The department is looking for someone who can:

Provide a complete confidential secretarial service for the consultants, of both a clinical and non-clinical nature, regularly transcribing complex medical terminology within a high-volume workload, including the use of audio, together with associated photocopying and filing.

Deal with telephone and personal enquiries from patients, GPs, other health professionals, etc, exercising independent judgment and initiative, giving information and non-clinical advice, and ensuring accurate messages are conveyed and appropriate action taken.

Give out Pathology results from the ICE system to GPs, Consultants, and other medical Professionals.

Manage Haematology Generic Emails, Electronic Referral System (eRS) waiting list functions, providing the consultants with appropriate information regarding referrals and appointments.

Prioritise workload under the direction of the office manager and in the absence of other team members, to provide cover for essential tasks.

About us

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly. We kindly invite you to consider submitting an application. If you have a disability or long-term health condition and should you require support or guidance please contact If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Job description

Job responsibilities

Please refer to the attached job description and person specification for a full list of duties and details about the role.

Person Specification

Education and qualifications:

Essential

AMSPAR or equivalent level of knowledge. RSA III or equivalent experience in same field. English language GCSE or equivalent.

Desirable

ECDL.

Knowledge:

Essential

Knowledge of Microsoft Office (to include Word, Excel, PowerPoint and Outlook). Sound knowledge and understanding of medical terminology.

Desirable

Knowledge of speciality.

Experience:

Essential

Experience as a medical secretary. Secretarial experience.

Desirable

Experience of working in NHS. Experience of working unsupervised. Experience of working in a team.

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