Medical Secretary for Haematology Department

4 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

Job Summary


We are seeking an enthusiastic, friendly, and team-oriented individual to join our Haematology Department as a Medical Secretary.


As a Medical Secretary, you will provide comprehensive secretarial and administrative support to the consultants, Anticoagulant Specialists, and Haematology Nurses.


This role requires a high level of commitment and a positive attitude to ensure the efficient management of the haematology office.


The ability to prioritize workload daily and to address unexpected queries and demands is essential.


Occasional travel to the St Albans site may be required.


Main Duties of the Job


Our ideal candidate will have the following responsibilities:


• Provide a complete confidential secretarial service for the consultants, including transcribing complex medical terminology.


• Deal with telephone and personal enquiries from patients, GPs, other health professionals, etc.


• Give out Pathology results from the ICE system to GPs, Consultants, and other medical Professionals.


• Manage Haematology Generic Emails, Electronic Referral System (eRS) waiting list functions.


• Prioritise workload under the direction of the office manager and in the absence of other team members.


About Us


We are a dynamic team working in the Haematology Department at West Hertfordshire Teaching Hospitals NHS Trust.


We are committed to providing excellent patient care and are looking for someone who shares our values of being empowered, compassionate, professional, and inclusive.


We offer a variety of flexible working options and recognise the importance of a good work-life balance.


For more information, please refer to the attached job description and person specification.


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