Recruitment Support Admin Lead

3 weeks ago


Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

Job overview

An exciting opportunity has arisen for an Emergency Quadrant Ward Clerk to join the Emergency Care Directorate’s Administration Team at Ysbty Glan Clwyd.

The successful candidate will be the first point of contact for patients, relatives and visitors to the Acute Assessment Unit's and must demonstrate a professional and sensitive manner and maintain confidentiality at all times.

A good standard of education is required, previous experience of working in an administrative / customer service setting and have excellent communication skills. You will need to be able to work as part of a team and be efficient and organised with your own workload.

You will join a friendly team who provides a variety of reception and administrative duties to assist the smooth running of the Acute Assessment Unit. You will also be required to provide support cover in other areas of the Emergency Quadrant.

 Previous ward clerk experience and knowledge of the Welsh Patient Administration System (WPAS) is desirable but not essential as full training will be provided. 

Main duties of the job

The Ward Clerk will give efficient clerical assistance to the Emergency Quadrant . The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients.

By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.

The Ward Clerk is responsible to the Ward Managers in providing an efficient clerical service across the Emergency Quadrant. 

For accountability and development purposes, the Ward Clerk will be under the direct responsibility of the Administration Manager.

The ability to speak Welsh is essential for this post (minimum level )

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around ,, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.



  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview To support the co-ordination of the administration arrangements and provide a high quality supportive secretarial service to the Medical, Surgical and Emergency Care Matron team. To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. The ability to speak Welsh is desirable for...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service. By the nature of the duties, the post holder will be required to maintain strict confidentiality and will be expected to deal with patients/carers/relatives, BCU staff and external organisations with courtesy and discretion. There will be a...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    We are looking to appoint an enthusiastic, self motivated, experienced medical support secretary to provide comprehensive secretarial and admin support within the Surgical Directorate. It is essential that applicants possess a high level of audio typing skills, hold Medical Secretarial Qualification and are qualified to a minimum of RSA Stage 2 (or...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job summary This post will coordinate relationships with the corporate workforce and HR service. Specific responsibilities will include ensuring the coordination of vacancy management, hiring, job description and KSF. The post will also lead the modernisation of the Admin and Clerical function across Mental Health and Learning Disabilities and key...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    We are looking for a highly motivated, experienced pharmacist to join our EPMA team to help lead in the configuration, planning, implementation and optimisation of an EPMA system to be used across our Health Board. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply The post holder will act as...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    An exciting opportunity has become available for the permanent role of Patient Access and Booking Clerk in Glan Clwyd Hospital. As part of a busy team, this role is fast paced and will combine call handling, waiting list management and booking of appointments for many services in Glan Clwyd. The ability to speak Welsh is essential for this post The role of...

  • Clerical Assistant

    1 month ago


    Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Clerical Assistant required to work 35 hours per week at Glan Clwyd Hospital. To be an effective member of the Facilities admin team and to assist with the provision of a comprehensive clerical and office support service to the locality based Facilities team, supporting their day-to-day responsibilities to ensure that priorities are delivered accurately,...

  • Clerical Assistant

    4 weeks ago


    Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Clerical Assistant required to work 15 hours per week at Glan Clwyd Hospital. To be an effective member of the Facilities admin team and to assist with the provision of a comprehensive clerical and office support service to the locality based Facilities team, supporting their day-to-day responsibilities to ensure that priorities are delivered accurately,...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    This position also requires excellent communication skills, the ability to meet the demands of working in a busy environment and is able to represent the department with due professionalism. The post holder will provide an efficient high quality typing and administration service to support the medical secretarial team. Support the team in the management of...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job summary The primary purpose of the role is to provide guidance should employees require support, report absent from work, or facilitate conversations to help individuals remain in work as part of a self-referral advice line. The post holder will promote recovery at the earliest opportunity, thereby helping to prevent long-term ill health and...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    We are looking for an enthusiastic and motivated individual to join us in the Women’s Directorate for the position of Support Medical Secretary. You will be required to receive and deal with telephone calls, undertake filing and post, as well as the accurate production and editing of clinical correspondence alongside general administrative duties. To...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Applicants are invited for a Support Medical Secretary. Working as part of a team the post holder will be required to provide an efficient and effective secretarial service to the team, supporting the delivery of a high quality service to patients and staff. Applicants must have an extremely flexible approach to work, have a pleasant personality and a...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    We are looking to employ a Consultant Anaesthetist to join our department. These have arisen out of replacement and expansion of services. The team consists of 32 consultants, 3 associate specialists with a number of Speciality doctors, Welsh Deanery trainees, MTI doctors and Clinical Fellows. We have 2 acute pain nurses and 4 office / admin staff. Our ethos...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    An exciting opportunity is available to join the Patient Access & Booking Centre based in Glan Clwyd Hospital on a permanent basis. We are looking for a hard working individual to join our busy team. The role is based in a busy call centre environment and the successful applicant will be part of a team of experienced staff with responsibility for managing a...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    An exciting opportunity is available to join the Patient Access & Booking Centre based in Glan Clwyd Hospital on a permanent basis. We are looking for a hard working individual to join our busy team. The role is based in a busy call centre environment and the successful applicant will be part of a team of experienced staff with responsibility for managing a...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview The primary purpose of the role is to provide guidance should employees require support, report absent from work, or facilitate conversations to help individuals remain in work as part of a self-referral advice line. The post holder will promote recovery at the earliest opportunity, thereby helping to prevent long-term ill health and...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job summary THIS POST IS FIXED TERM/SECONDMENT FOR 6 MONTHS DUE TO MATERNITY COVER. Applications are welcomed from enthusiastic practitioners who want to make a difference in mental health service provision. You will have excellent communication skills, be self-motivated, proactive and committed to promoting innovation for service delivery. The...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview An Exciting opportunity has arisen to join the ward team. Ward is a busy bedded ward that specialises in stroke and medical patients. We work closely with other members of the multi-disciplinary team to provide quality, planned care for the patients. The successful candidates will work as part of a team of nurses responsible for...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    An exciting opportunity is available to join the Patient Access & Booking Centre based in Glan Clwyd Hospital on a permanent basis. We are looking for a hard working individual to join our busy team. The role is based in a busy call centre environment and the successful applicant will be part of a team of experienced staff with responsibility for managing a...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview An exciting opportunity is available to join the Patient Access & Booking Centre based in Glan Clwyd Hospital on a permanent basis. We are looking for a hard working individual to join our busy team. The role is based in a busy call centre environment and the successful applicant will be part of a team of experienced staff with...