Support Medical Secretary

1 month ago


Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

We are looking for an enthusiastic and motivated individual to join us in the Women’s Directorate for the position of Support Medical Secretary.

You will be required to receive and deal with telephone calls, undertake filing and post, as well as the accurate production and editing of clinical correspondence alongside general administrative duties.

To succeed you must be conscientious and hard-working, and be able to demonstrate experience of working to deadlines and the ability to prioritise. You must also be able to use different electronic clinical systems and be proficient in the use of word processing and office software (e.g., Microsoft office). It is essential you have knowledge and experience of a range of secretarial procedures including audio typing. Recent experience of the NHS and knowledge of medical terminology would be an advantage.

An exciting opportunity has arisen for a Support Medical Secretary to provide an accurate, confidential and supportive administration service to the department.

Will undertake and solve routine problems following departmental standard operating procedures (SOPs) such as; locating case notes, filing, tracking case notes, addressing waiting list issues, liaising with patients regarding cancellations of clinics using, simple rules and tools, escalates when necessary and will makes judgements involving straightforward work related facts or situations, and escalate any issues when necessary and supporting the Senior Medical Secretaries.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

**Contact details**:
Rachael Thistleton

Service Manager

01745 448788 x3776



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