Patient Access and Booking Clerk

1 month ago


Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

An exciting opportunity is available to join the Patient Access & Booking Centre based in Glan Clwyd Hospital on a permanent basis. We are looking for a hard working individual to join our busy team. The role is based in a busy call centre environment and the successful applicant will be part of a team of experienced staff with responsibility for managing a waiting list and booking patients. This role requires excellent communication skills, the ability to multi task and stay calm under pressure is essential.

The ability to speak Welsh is essential for this post

Working in a highly pressurised booking centre, within a busy call centre environment, to provide an accurate and prompt administrative function to facilitate the delivery of a professional, efficient and effective centralised booking service, for a variety of outpatient clinics.

Using own initiative in sometimes complex situations to ensure that patients are booked in line with Local and National Access Targets.

Work as part of a multi-disciplinary team, supporting other team members to deliver the Access targets and patient focused booking service. To be part of a cohesive and integrated admin function to the service.

**Duties/ responsibilities**:
Provide “first point of access” administration for all referrals in the Booking Centre.

Act as first of contact for all enquiries and referrals into the Trust.

Use of local patient administration systems to manage all referrals, waiting lists and appointments for all patients in a timely manner.

Welsh to be learned within 12 months of appointment.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.



  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    An exciting opportunity has become available for the permanent role of Patient Access and Booking Clerk in Glan Clwyd Hospital. As part of a busy team, this role is fast paced and will combine call handling, waiting list management and booking of appointments for many services in Glan Clwyd. The ability to speak Welsh is essential for this post The role of...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job summary An exciting opportunity is available to join the Patient Access & Booking Centre based in Glan Clwyd Hospital on a permanent basis. We are looking for a hard working individual to join our busy team. The role is based in a busy call centre environment and the successful applicant will be part of a team of experienced staff with...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    An exciting opportunity is available to join the Patient Access & Booking Centre based in Glan Clwyd Hospital on a permanent basis. We are looking for a hard working individual to join our busy team. The role is based in a busy call centre environment and the successful applicant will be part of a team of experienced staff with responsibility for managing a...

  • Ward Clerk

    1 month ago


    Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    The Ward Clerk will give efficient clerical assistance to the Unit. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients. By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    An exciting opportunity has arisen for an Emergency Quadrant Ward Clerk to join the Emergency Care Directorate’s Administration Team at Ysbty Glan Clwyd. A good standard of education is required, previous experience of working in an administrative / customer service setting and have excellent communication skills. You will need to be able to work as part...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    An exciting opportunity has arisen for an Emergency Quadrant Ward Clerk to join the Emergency Care Directorate’s Administration Team at Ysbty Glan Clwyd. A good standard of education is required, previous experience of working in an administrative / customer service setting and have excellent communication skills. You will need to be able to work as part...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    An exciting opportunity has arisen for an Emergency Quadrant Ward Clerk to join the Emergency Care Directorate’s Administration Team at Ysbty Glan Clwyd. A good standard of education is required, previous experience of working in an administrative / customer service setting and have excellent communication skills. You will need to be able to work as part...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    The job of the Emergency Quadrant Ward Clerk is to support the administrative duties within our Acute Medical Assessment Unit, Surgical Assessment unit and Same Day Emergency Care Unit. 32 Hours to cover flexibly over 7 days, shifts between 7am to Midnight. The post holder will be an essential part of the Nursing and Medical team to support high quality...

  • PABC Booking Clerk

    7 days ago


    Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview We are looking for a dynamic and forward thinking individual to lead on the development of safe effective clinical pharmacy services within primary care and community. You will operationally lead, promote and support the continued development of the pharmacy services ensuring a focus on patient care and outcomes. This will be achieved...

  • Health Records Clerk

    4 weeks ago


    Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview The Health Records Clerk will be responsible for providing an essential support service in the continuing care of patients, ensuring that the casenotes are at the right place at the right time.  To actively promote the vision for the Health Records service working towards a Digital Records future and support the delivery of...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    The Health Records Clerk will be responsible for providing an essential support service in the continuing care of patients, ensuring that the casenotes are at the right place at the right time. To actively promote the vision for the Health Records service working towards a Digital Records future and support the delivery of modernisation plans for Health...

  • Health Records Clerk

    1 month ago


    Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    The Health Records Clerk will be responsible for providing an essential support service in the continuing care of patients, ensuring that the casenotes are at the right place at the right time. To actively promote the vision for the Health Records service working towards a Digital Records future and support the delivery of modernisation plans for Health...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    The Health Records Clerk will be responsible for providing an essential support service in the continuing care of patients, ensuring that the casenotes are at the right place at the right time. To actively promote the vision for the Health Records service working towards a Digital Records future and support the delivery of modernisation plans for Health...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    We are looking to appoint an Assistant Team Leader to provide support with the day to day supervision of a team of Clinic Clerks, Admin Assistants and Ward Clerks. Applicants will have a good standard of education, together with proven administration and IT skills and a working knowledge of WPAS and other clinical systems. The post holder will have the...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job summary The Health Records Clerk will be responsible for providing an essential support service in the continuing care of patients, ensuring that the casenotes are at the right place at the right time. To actively promote the vision for the Health Records service working towards a Digital Records future and support the delivery of modernisation...

  • Ward Clerk

    9 hours ago


    Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview Applications are invited for the position of a Band Medical Secretary within the North Wales Cardiac Centre, Glan Clwyd Hospital. The post holder will provide comprehensive secretarial support to Consultants and other Clinical staff, as required. It is essential that the applicant holds Medical Secretarial Qualifications, along with...


  • Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job summary The Health Records Clerk will be responsible for providing an essential support service in the continuing care of patients, ensuring that the casenotes are at the right place at the right time. To actively promote the vision for the Health Records service working towards a Digital Records future and support the delivery of modernisation...

  • Medical Secretary

    2 days ago


    Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview The Health Records Clerk will be responsible for providing an essential support service in the continuing care of patients, ensuring that the casenotes are at the right place at the right time.  To actively promote the vision for the Health Records service working towards a Digital Records future and support the delivery of...

  • School Nurse

    3 weeks ago


    Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview We are delighted to offer this exciting opportunity for two appropriately experienced and registered health or social care professionals to work as part of the MND Care Coordinator Service that works across North Wales. The MND Care Coordinator role is responsible for co-ordination of care and support to people living with MND in North...

  • Housekeeper

    1 month ago


    Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

    Do you want to be part of an established, warm, welcoming child and family centred ward team? We are looking for a dynamic and enthusiastic Housekeeper to join Glan Clwyd Children’s Unit. The ward has a very motivated and enthusiastic multidisciplinary team with a clear vision of providing the best possible evidence based care to the children and young...