IT and Data Quality Manager
3 months ago
Job summary
We are looking for a motivated and well organised IT and DataQuality Manager to join our busy but friendly Practice Team. The post holder will be responsible for the generation of and analysis of clinical and non-clinical information to ensure that the practice meets the quality targets and clinical standards, improves patient care and maximises practice income. The ideal candidate will have experience of working in a General Practice and be experienced with the EMIS Web and MS systems. They will work closely with the Practice Manager and Clinicians to develop and implement systems needed to meet the fast-changing requirements of modern General Practice.
Main duties of the job
The role is responsible for taking the lead in all aspects of IT across the Practice, from producing audits and reports, technical support and supporting patients with online access. Administrative support with clinical templates, patient recalls, protocol development and taking the lead on Data Security and Protection.
About us
We are a friendly 5 Partner training practice based in OldSwan in Liverpool serving 9,300 patients.Our team also includes: 3 salaried GPs, 3 Registrars, F2 doctor, ANP, 3 PracticeNurses, HCA, Pharmacist, Physiotherapist, Practice Manager, Reception Manager,Secretary and a team of Receptionist/Care Navigators and Administrative Staff.
Job description
Job responsibilities
To be the maincontact for co-ordinating all IT issues within the Practice
Develop andmaintain an expert knowledge of the EMIS clinical system and other softwaresuppliers, (Ardens, Patchs, Teams, Check Cloud) which are relevant to thedevelopment of the Practice making recommendations as appropriate
In conjunctionwith the Practice Manager to establish protocols to ensure the accurate inputof data and enable access of information as necessary
Build searchesand extract data for service improvement, internal and external reporting; QOFdata, recalls, appointment analysis, KPI targets etc.
Maximisinginternal systems to ensure robust delivery of services including telephone system
To be responsiblefor ensuring that all IT related standard operating procedures are documented,reviewed appropriately, communicated and all being adhered to. Put in place improvement plans to address anynon-compliance.
To developrobust IT business continuity plans.
To maintain andupdate the Practice Website and Social Media sites
To providetraining and support to the Practice staff on the use of information systems. Identifying training needs and regular staffupdates.
To lead onensuring best practice in Information Governance.
Undertaking therange of tasks required or advised under GDPR, ICO and National Data Security andProtection Toolkit such as data mapping, reporting data breaches, complianceaudits etc
To ensurecompliance with the Data Protection Security and Protection Toolkit around Datarequirements and develop action plans to address any non-compliance
To assist withgeneral office duties including coding and data inputting of hospital lettersand documents.
Person Specification
Experience
Essential
Excellent communication skills Problem solving and analytical skills Experience of working in General Practice-
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