Data Quality and Compliance Manager

    Job Overview

An exciting opportunity has arisen within the Qualifications and Centre Management Team at North West Ambulance Service NHS Trust for a Data Quality and Compliance Manager. This is a full-time role on a permanent basis (37.5 hours per week) and is based at either Trust HQ at Ladybridge Hall, Bolton or Estuary Point, Speke.

    Why North West Ambulance Service?

We are an ambitious Ambulance Trust and pride ourselves on the difference we make to our people, our patients, and our communities.

We are committed to high-quality work-based learning through education programmes, placements, employability schemes, volunteer schemes, and apprenticeships.

    Is this role for me?

If you consider yourself to be friendly, approachable, and driven to make a difference , then this role might be just what you are looking for.

The role is an ideal opportunity for someone with significant knowledge and experience of working with apprenticeship data and ILR compliance, and who can provide evidenced assurance of conformity to external standards.

    Main duties of the job

This rewarding and challenging role is responsible for working with the Qualifications and Centre Manager to provide assurance of compliance with external standards, such as Ofsted and ESFA, and also developing and maintaining data tracking, audit, and control systems to contribute to effective internal monitoring and management of performance and compliance.

You will be responsible for designing, scheduling, and conducting thematic internal audits, analysing findings, taking corrective and preventative actions, and reporting outcomes.

You will manage and work with the Data and ILR Coordinators to ensure a robust system of learner enrolment and ongoing data management. You will maintain evidence of eligible apprenticeship delivery costs and expenditure of apprenticeship monies.

    Working for our organisation

North West Ambulance Service NHS Trust provides 24-hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

    Person specification

    Skills / competencies

• 
  
• The confidence to challenge existing practices and to lead initiatives for new and efficient use of resources.
  
• Evidence of good organisational, planning, and time management skills.
  
• Ability to maintain confidentiality and deal with situations in a sensitive manner.
  
• Able to work to tight deadlines and pay attention to detail.
  
• Able to prioritise and manage own work.
  

    Qualification and knowledge

    Essential criteria

• 
  
• Educated to level 6 or equivalent knowledge and experience in the field of data management and compliance.
  
• English and maths qualifications at level 2.
  

    Experience

    Essential criteria

• 
  
• Experience of data analysis to produce reports.
  
• Experience of dealing with key stakeholders on behalf of the organisation.
  
• Experience of development of policies and guidelines.
  

    Skills / competencies

    Essential criteria

• 
  
• Excellent inter-personal skills with ability to develop positive working relationships at all levels (internally/externally).
  
• The leadership qualities necessary to inspire others.
  
• Strong analytical, problem-solving, reasoning, and decision-making.
  
• Able to communicate complex and sensitive information to staff at all levels of the organisation and externally, and in a confident and professional manner.
  
• Demonstrable compassionate and inclusive leadership with a collaborative leadership style which enables others to shine.
  
• Demonstrable IT skills to enable recording and reporting, specifically use of Excel.
  
• Demonstrable compassionate and inclusive leadership.
  
• Experience in the application of HR processes.
  
• Demonstrable experience of line management responsibilities.
  
• Ability to design and implement changes to implement improvements.
  

    Qualification and knowledge

    Essential criteria

• 
  
• Specialist knowledge of compliance to regulatory bodies and ESFA funding rules.
  

    Experience

    Essential criteria

• 
  
• Knowledge and experience of ESFA contractual requirements and ESFA audits.
  
• Experiences in utilisation of a variety of LMS, to include:
  
  • 
    
  • PICS
    
  • ESFA Hub
    
  • Apprenticeship Service
    
  • Eportfolio systems
    
  
  

    Values and behaviours

    Essential criteria

• 
  
• Working together – demonstrate collaborative and inclusive working, and challenge behaviour that is not inclusive or acceptable.
  

    Values and behaviours

    Essential criteria

• 
  
• Being at our best – professional and adaptable, and takes pride in work.
  
• Making a difference – act with compassion, kindness, and integrity towards everyone.
  

    Main duties of the job

This role requires an enthusiastic and motivated individual who pays particular attention to detail; you will have an excellent understanding of the ESFA funding rules and critical factors used within ESFA audits.

You will be responsible for ensuring a robust system of learner enrolment and ongoing data management, maintaining evidence of eligible apprenticeship delivery costs and expenditure of apprenticeship monies.

    Working for our organisation

North West Ambulance Service NHS Trust provides accident and emergency services to those in need of emergency medical treatment and transport.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

We also deliver the NHS 111 service in the North West.

    Person specification

    Skills / competencies

• 
  
• The confidence to challenge existing practices and to lead initiatives for new and efficient use of resources.
  
• Evidence of good organisational, planning, and time management skills.
  
• Ability to maintain confidentiality and deal with situations in a sensitive manner.
  
• Able to work to tight deadlines and pay attention to detail.
  
• Able to prioritise and manage own work.
  

    Qualification and knowledge

    Essential criteria

• 
  
• Educated to level 6 or equivalent knowledge and experience in the field of data management and compliance.
  
• English and maths qualifications at level 2.
  

    Experience

    Essential criteria

• 
  
• Experience of data analysis to produce reports.
  
• Experience of dealing with key stakeholders on behalf of the organisation.
  
• Experience of development of policies and guidelines.
  

    Skills / competencies

    Essential criteria

• 
  
• Excellent inter-personal skills with ability to develop positive working relationships at all levels (internally/externally).
  
• The leadership qualities necessary to inspire others.
  
• Strong analytical, problem-solving, reasoning, and decision-making.
  
• Able to communicate complex and sensitive information to staff at all levels of the organisation and externally, and in a confident and professional manner.
  
• Demonstrable compassionate and inclusive leadership with a collaborative leadership style which enables others to shine.
  
• Demonstrable IT skills to enable recording and reporting, specifically use of Excel.
  
• Demonstrable compassionate and inclusive leadership.
  
• Experience in the application of HR processes.
  
• Demonstrable experience of line management responsibilities.
  
• Ability to design and implement changes to implement improvements.
  

    Qualification and knowledge

    Essential criteria

• 
  
• Specialist knowledge of compliance to regulatory bodies and ESFA funding rules.
  

    Experience

    Essential criteria

• 
  
• Knowledge and experience of ESFA contractual requirements and ESFA audits.
  
• Experiences in utilisation of a variety of LMS, to include:
  
  • 
    
  • PICS
    
  • ESFA Hub
    
  • Apprenticeship Service
    
  • Eportfolio systems
    
  
  

    Values and behaviours

    Essential criteria

• 
  
• Working together – demonstrate collaborative and inclusive working, and challenge behaviour that is not inclusive or acceptable.
  

    Values and behaviours

    Essential criteria

• 
  
• Being at our best – professional and adaptable, and takes pride in work.
  
• Making a difference – act with compassion, kindness, and integrity towards everyone.