Rehabilitation Admin Assistant

2 months ago

Yeovil, United Kingdom Somerset NHS Foundation Trust Full time

Job summary

The role will be required to provide efficient and effective administrative/typist duties to Yeovil District Hospital (YDH) and wider team member will also provide flexible remote administrative support to the wider booking offices supporting the MSK Service across Somerset as required and as requested by the Administration Manager to support service post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.

Main duties of the job

Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.

Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.Process urgent referrals and arrange appropriate outpatient appointments.Participate in team and Trust meetings as requested.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification

Qualifications

Essential

Broad general education to GCSE or NVQ 2 or equivalent

Desirable

NHS Experience

Experience

Essential

Evidence of working successfully with peopleEvidence of clerical and administration workEvidence of ability to type correspondence.Evidence of ability to maintain filing systems.Evidence of customer care

Desirable

Previous employment within NHS or healthcare working in a people focused environment

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