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Head of Operations: Pathology Services

3 months ago


London, United Kingdom The London Clinic Full time
Head of Operations: Pathology Services (HofO -PS) London, England

We have an exciting opportunity for a Head of Operations - Pathology Services to join our Pathology Services.

Our laboratories at 116-120 Harley Street provide a comprehensive range of laboratory investigations. In addition to the diagnosis of a wide range of diseases, our Pathology department is actively involved in therapeutic drug monitoring, blood grouping and transfusion and haemopoietic stem cell cryopreservation.

We are offering a competitive salary for this role dependent on experience.

Job Profile

The Head of Operations - Pathology Services is a pivotal leadership role responsible for overseeing the clinical and operational functions of the services. The Head of Operations, Pathology Services will collaborate with key stakeholders, the Clinical Operations Director, the Chief Nurse, the Medical Director and our consultants, to enhance service delivery and patient outcomes.

The postholder will provide leadership and support to staff working within the Pathology services including Biomedical Scientists, Receptionists, Managers and Porters to develop a culture of clinical excellence, effectiveness, with continuous improvement of the patient, staff and consultant experience.

Join us and work with a leading team dedicated to delivering the best possible care and treatments for our patients.

  • Job Type: This is a full-time, permanent position working 37.5 hours per week.
  • Shift Pattern: Monday to Friday
  • Salary: Competitive, dependent on experience.
  • Benefits package: We offer a comprehensive package which includes a contribution pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33 days annual leave (inclusive of bank holidays), season ticket travel loan, and a wide range of discounts with a variety of retailers and services. We also offer excellent career development; with clear career pathways and access to further education.

This advert will close on 4th September 2024.

We will be holding interviews on 10th and 11th September; if you are shortlisted you will need to be available to interview on these dates.

Key Duties

  • Lead the operational management and delivery of Pathology care services, which includes all aspects of the Pathology services including Biochemistry, Transfusion Services, Haematology, Stem Cell, Histopathology. To provide high performing and effective services that are responsive to patient and consultant needs.
  • Oversee the end-to-end delivery of pathology services.
  • Ensure that services are delivered effectively, efficiently and within financial budgets.
  • Participate in the Silver On-Call rota. The Head will demonstrate an open, visible and collaborative leadership style, which is underpinned by the values of The London Clinic, ‘we go further, we work as one and we personalise care’.
  • Accountable for delivering the strategic objectives, promoting innovation, supporting operational excellence and capitalising on growth opportunities across the services.

Skills and experience

  • Registered professional or degree level qualification with relevant experience.
  • Postgraduate in health/management/business related course, or evidence of continuing professional development.
  • Experience at senior level in a healthcare environment, including a sound understanding of the performance requirements of delivering operational services.
  • Significant experience in developing and improving clinical and operational services and teams.
  • Understanding of private healthcare market and opportunities and challenges in the delivery of healthcare in the independent sector.
  • Ability to shape and implement a vision and strategy for a clinically excellent service.
  • Strong relationship building and ability to influence with both internal and external senior stakeholders, including exec board level.

The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

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