Data Quality Improvement Clerk

1 week ago

Southampton, United Kingdom Southern Health NHS Foundation Trust Full time

Job summary

This post is open only to applicants from NHS Hampshire and Isle of Wight, Southern Health Foundation Trust, Portsmouth Hospitals University NHS Trust, IOW NHS Trust, University Hospital Southampton Foundation Trust, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.

The System Support Team supports 8000 users of our Electronic Patient Record EPR system Rio and other patient systems.Working as part of the Support Team within the Systems Support Area you will be a member of a team who understand our Clinical systems from a data quality and configuration perspective. You will support the existing team of specialists in maintaining data quality and configuring the systems to the requirements of the Trust for our Rio Electronic Patient Record will be able to demonstrate interest, experience and skills in the following areas Team working, Attention to Detail, Use of IT, Approachability, Communications and Customer Handling Skills. You will report on the way you have spent the time weekly, identifying problems, & areas for improvement, may be called upon to work with, build relationships with clinical, admin and management staff. The key working relationships within the Trust will be with our other System Support Team colleagues, your Managers, and Clinical staff within our operational Teams to support excellent patient care.

Main duties of the job

Participate in the data quality programmes for the major systems to ensure that information provided to customers meets national data standards and requirements and is of the highest quality.

Configuring Rio and Rio Mobile user accounts.

Identification and escalation/correction of erroneous data. Escalation will be to the Lead or nominated representative/deputy.

To be part of the Trust-side deployment testing activities pertaining to functionality and local set-up.

To monitor data quality on systems against agreed standards and liaise with key staff to effect improvements.

Analysing and cleansing of data extracted from the clinical systems in use.

Produce a range of data quality reports and liaise with team managers, user groups, development team etc. to resolve issues and improve community data quality.

Recommend and implement remedial action to improve data quality.

To work at all times from the viewpoint of on-going improvement to systems, suggesting ways to enhance the work of the team and improve the use of the systems where possible.

Perform administrative and clerical duties as necessary.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to combine all our collective community, mental health, and learning disability services, with the plan to create a new larger, more integrated and accessible organisation.

The transformation will happen in stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning across in May 2024. The final combination of Southern Health and Solent NHS Trust services is expected in late 2024, when our new organisation, to be known as Hampshire and Isle of Wight Healthcare NHS Foundation Trust, will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

Literate Numerate ECDL or equivalent level of certified IT skills Microsoft Office and email application

Experience

Essential

Experience of data entry and entering information accurately into appropriate fields on an electronic system Uses keyboard skills with a high level of speed and accuracy Checking quality of information, highlighting and acting on discrepancies Searching for information electronically Experience of working in an office environment Able to use initiative Able to work as part of a team

Desirable

Previous NHS experience Understanding of medical terminology Previous experience of Child Health Information System/Patient Administration Team Use of the National Care Records Service or Patient Demographics Service Dealing with queries appropriately and effectively Use of Rio

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