Medical Secretary

2 days ago


Sheffield, United Kingdom Sheffield Children’s NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen to join the Emergency Department Secretarial Team at Sheffield Children's. You will work with Emergency Department Consultants, Reception, and the Acute Assessment Unit, providing administrative support for MDT meetings, major trauma cases, safeguarding, audits, and cross-cover for the department.

You will be compassionate, accountable, and committed to treating colleagues, patients, and service users with respect, aligning with the Trust's values and promoting equality, diversity, and inclusion.

Main duties of the job

Reporting into the Operational Support Manager, your responsibilities will include:

Manage workload in collaboration with Consultants and team to ensure effective service delivery.

Prioritise tasks and coordinate departmental activities to maintain smooth operations.

Help resolve challenges to improve workflow and service provision.

Maintain strict confidentiality and follow relevant policies.

Communicate with parents and patients, providing clear, compassionate, and professional support, especially in distressing or challenging situations.

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:

Outstanding Patient Care Brilliant Place to work Leaders in Children's Health

We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.

Job description

Job responsibilities

Please refer to the job description and person specification for full details of the role.

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager:

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

Compassion leading by kindness and showing empathy, understanding and respect Accountability striving to do the right thing and owning responsibility Respect value differences, tackling inequality and fostering a culture of inclusion Excellence delivering a high-quality standard of care Person Specification

Qualifications and Training

Essential

Educated to GCSE standard or equivalent, with a GCSE in English Language (Grade C or above) NVQ3/RSA 3 or equivalent relevant secretarial qualification

Desirable

AMSPAR or equivalent European Computer Driving License (ECDL)

Experience

Essential

Previous administrative experience

Desirable

Previous medical secretary or medical secretary support experience Previous experience working with a Multi Disciplinary team

Knowledge and Skills

Essential

Word Processing Audio typing skills Ability to prioritise and organise own workload Ability to communicate information to parents in a sensitive and tactful manner

Desirable

Knowledge of medical terminology Ability to co-ordinate a multi-disciplinary team

Personal Attributes

Essential

Pleasant, tactful and understanding manner. Ability to work as a member of a team

Desirable

Attention to detail
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