Housekeeping Supervisor

2 months ago

Glasgow, United Kingdom Sandman Hotel Group Full time

The Housekeeping Supervisor will be responsible for the supervision of a busy housekeeping department, leading by example and setting high standards to ensure the service is operated safely, hygienically and to contractual specifications.

Expectations

  • Provide leadership, training, support and motivation to the housekeeping team and ensure we maintain high standards of excellence
  • Provide support to the Head Housekeeper and deputising in their absence
  • Effective daily utilisation of the computer system
  • Company Standards Supporting the Head Housekeeper with Housekeeping compliance and achieving standards via regular communication to the GM where expenditure and support is required
  • Security Which includes compliance with HR procedures i.e. work permits & ID etc. Key security, guest security and lost property procedures
  • Financial control, Supporting the Head Housekeeper with Room Attendant productivity, Supervisory hours and weekly budget control
  • Assisting with the development of a proactive relationship with the Front of house team and ensuring all rooms are cleaned in conjunction with guests check in/departures
  • Management of company procedures i.e. room audits, job of the day, periodical cleaning tasks etc. Housekeeping Office presentation
  • Managing the Housekeeping department and overseeing the team of full and part time housekeepers including management of daily sales sheets and staff time sheets and all aspects of staff planning and welfare
  • Maintaining consistently high standards of cleanliness and ensuring staff are all polite, courteous and look after guests needs
  • Manage the stock control of all cleaning products, chemicals and laundry
  • In the absence of the Head Housekeeper, attending and proactive participation of communication meetings (i.e. morning brief, op's and monthly HOD meetings etc.)

Experience

  • A welcoming, friendly and outgoing manner and have the ability to develop and motivate your team
  • Worked within a supervisory capacity in the hospitality industry or a similar customer service sector
  • Excellent people management skills and will have an understanding of rotas and schedules
  • A high level of attention to detail and demonstrate high levels of quality
  • A hands-on approach needed - to support the front-line team and potentially clean rooms
  • Flexible working hours, including weekends
  • Self-starter qualities, be ambitious, passionate with excellent leadership qualities

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in UK to apply.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**

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