Housekeeping Supervisor

6 months ago

Glasgow, United Kingdom Marriott International, Inc. Full time

The Glasgow Marriott is looking for an enthusiastic and passionate Housekeeping Supervisor to join their team. The Housekeeping Supervisor takes responsibility to supervise all Housekeeping associates and maintains an engaged and focused team whilst assisting the smooth running of the department and liaising with key contacts throughout the hotel to drive wonderful guest satisfaction. Undergoing an exciting refurbishment this year, this is certainly the role for you to make a difference and be part of the new product.

***

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

**Who we are looking for**:
Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

**Perks you deserve.**
- Discounted hotel stays and food and beverage offerings at Marriott hotels worldwide.
- Free use of the Glasgow Marriott Leisure Club facilities
- with access to discounts, rewards, and perks to top brands
- Free meal on shift
- Staff car parking whilst on shift
- Learning + Development Opportunities
- Employee Assistance Programme
- Dedicated benefits website

**A little more about us**

The Marriott International brand has more than 500 global locations; we advance in the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**Salary**: £12.00 per hour

Expected hours: 40 per week

Schedule:

- Weekend availability

Ability to commute/relocate:

- Glasgow, G3 8RR: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Relevant Work: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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