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Collections & House Officer

3 months ago

Richmond, United Kingdom National Trust Full time

Summary

 ***INTERNAL APPLICANTS ONLY PLEASE***

Do you have a proven track record of helping to ensure the preservation and presentation of collections and historic interiors, sharing your work with visitors, supporting volunteers, and bringing to life the history and significance of a much-loved place and collection? We're looking for someone to join our passionate team as a Collections & House Officer, to help us inspire people when they visit Ham House and Garden.

Hours:  You'll be working 30 hours a week, including 1-2 weekends a month.

Salary:  £23,868 per annum, pro rata, plus an outer London weighting allowance of £3,315 per annum, pro rata. 

Contract:  Fixed-term until 28 February 2025.

Interviews: 10 July 2024.

What it's like to work here

Reporting to the Collections & House Manager, you’ll join a passionate and knowledgeable team at one of the National Trust’s 28 Discovery Houses. An ambitious and high-performing team that includes four part time Collections Assistants, a Senior Collections and House Officer and another Collections and House Officer. Ham House is internationally recognised for its superb collection of paintings, furniture and textiles, and our work balances managing the care of the house and its collection with ensuring that our visitors can access and engage with Ham and its fascinating stories. 

What you'll be doing

As the Collections and House Officer, you’ll be responsible for opening the house every day, and making sure there are enough people in the right places to give visitors a consistently good experience. You'll enjoy telling visitors about our fascinating history, sharing stories from the past as well as your personal experience of working here. You'll supervise volunteers and ensure that our welcome is inclusive and friendly.

Working with a team of Collections Assistants, you will implement conservation cleaning routines and an annual deep cleaning programme to ensure excellent standards of care. You'll collect and record information gathered whilst carrying out preventive conservation and collections management tasks to inform and improve our knowledge and presentation of the house and collection.

Who we're looking for

We'd love to hear from you if you’re:  knowledge of customer care and approaches to optimising visitor enjoyment. able to work as part of a team, with day to day volunteer line management and supervisory skills. good interpersonal skills enabling relationships to be maintained. practical knowledge of collections management and care in a historic house/museum setting. some knowledge and experience of managing costs and expenditure. willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Tax-free childcare scheme

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places