Asset Finance Collections Manager

1 day ago


Richmond, Greater London, United Kingdom CBC Resourcing Solutions Full time
Collections Team Leader

Our client, a leading bank, is seeking an experienced Collections Team Leader to join their Asset Finance division. As a key member of the team, you will be responsible for leading and coaching the Collections team to achieve outstanding results.

Key Responsibilities:
  • Lead and manage a team of Collections Officers, providing guidance and support to ensure the efficient collection of Asset Finance arrears.
  • Develop and implement a proactive collections strategy to drive results and improve customer satisfaction.
  • Monitor and manage workflow queues and activities to ensure timely resolution of arrears.
  • Escalate technical queries and customer complaints to management and other functions as required.
  • Proactively manage the asset finance portfolio to minimize risk and maximize returns.
  • Assess and resolve arrears accounts, ensuring fair treatment of customers and effective communication with stakeholders.

As a Collections Team Leader, you will be a results-driven leader with a background in Asset Finance Collections. You will be responsible for ensuring the efficient and effective collection of Asset Finance arrears, while maintaining a proactive collections strategy. If you have a passion for leadership and a drive for results, we encourage you to apply for this exciting opportunity.



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