Internal Comms Channel

3 months ago

London, United Kingdom Knight Frank Full time
Contract Type Permanent Employment Type Full-Time Working Requirements Dynamic Working Hours 9:30am to 5:30pm Salary Competitive Division Business Services Location 55 Baker Street

Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across commercial, residential and rural sectors.

Established in 1897, Knight Frank comprises a global network of over 240 offices. Based in the global HQ, the internal communications team provides support across the UK and to global offices, providing strategic advice, formulating and implementing internal communication campaigns.

We have an ambitious strategy which reinforces our purpose-led culture and positive global impact. How we communicate at work has the power to transform working lives by helping our people feel engaged and purposeful, reinforcing that they matter to us. This makes Knight Frank become a better organisation which aligns to our purpose of working responsibly in partnership to enhance people’s lives and environments.

Our Internal Communications team are key to the successful delivery of our strategy, helping create an environment of mutual understanding, forging connections between people which allows them to perform at their best, both individually and collectively

Job Purpose

The Internal Communication Channel & Content Lead will work as part of an established team whose purpose is to connect people to the strategy and help them understand how their role contributes to its delivery. They work with senior leaders to develop communications plans supporting business priorities and encourage their people to share feedback, ideas and experiences.

There is work to do to build understanding of the value that brilliant internal communication can deliver for business and its critical role in supporting strategy, culture, and the employee experience.

Reporting to the Head of Internal Communications, the Internal Communications Channel & Content Lead will take ownership of our internal channels, co-developing and delivering the channel and content strategy. They will work with the internal comms teams to improve our existing channels, including our global intranet, use of Viva Engage, townhalls, video and email, providing a basis for better self-service internal communication in the future.

They will support priority campaigns by defining and prioritising strategic comms objectives, designing, implementing and measuring, while always considering and focusing on activities and priorities that support our client-facing teams.

Responsibilities

Shape and refine channel and content strategy to effectively reach and engage employees across various platforms. Maintain and manage weekly content planner, prioritizing and optimizing communications in line with our strategic priorities and key campaigns. Maintain and manage primary internal channels including collaborating with key stakeholders to ensure content remains up-to-date, consistent, and relevant. Establish clear governance that drives efficiency and high-quality content and create processes to effectively run our channels and drive engagement. Working with members of the Internal Comms team to help produce compelling and engaging content for key campaigns (written, multi-media, etc) Manage the development and delivery of creative campaign and content plans including comms plans, writing copy, and deploying content across our channels, which lead to effective cascade, conversation, and engagement. Develop best practice and track engagement metrics to enhance communication flow, frequency and success measures, and enhance overall channel effectiveness and engagement. Review the effectiveness of campaigns, through qualitative and quantitative date. Provide data-led insight and actively looking for innovative ways to improve how we deliver communications to teams. Serve as a subject matter expert on internal communication tools and technologies, providing guidance and training to users and encourage ‘self service’. Work with the social media team, marketing team and external PR team to align relevant external comms activity with the internal comms plan and strategy. Repurpose content as needed from our marketing/PR and research teams for the appropriate audiences. Stay abreast of emerging trends and best practices in internal communications channels, incorporating new ideas to enhance employee engagement.

About you

Consistent track record in delivering compelling and exciting content across multiple platforms.

You will have:

A creative thinker who can develop and implement ideas that are appropriate for Knight Frank. Proven success developing and executing strategic employee communications across a variety of channels. Experience of acting as a ‘communications consultant’ with an understanding of how to define business driven, results oriented internal communications plans. Experience of working closely with senior management and influential stakeholders Confident, articulate with excellent listening skills. Ability to engage and persuade varying stakeholders on complex subjects. Exceptional inter-personal and networking skills, building positive relationships with across the business. Excellent planning and organisation skills. Excellent communication skills, both written and verbal. Ability to deal with pressure, prioritising and juggling a large workload. Ability to deal with conflicting agendas and fluctuating priorities. Practical, tenacious, resilient, energetic and enthusiastic. Experience of working in a Partnership may be useful (although not essential).

#LI-MM1 #LI-Hybrid #1 #2

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

  • Internal Comms Executive

    5 months ago

    London, United Kingdom Knight Frank Full time

    Reference No- 29130- Job Title- Internal Comms Executive- Type- Permanent- Salary Range- Competitive- Division- Business Services- Sub Division- Business Services- Department- Internal Comms (10001033)- Location- 55 Baker StreetKnight Frank is the leading independent property consultancy in the UK offering agency and professional advice across commercial,...

  • Internal Communications Specialist

    3 weeks ago

    London, Greater London, United Kingdom Comms Search & Selection Ltd Full time

    Job Title: Internal Communications ManagerJob Summary:We are seeking an experienced Internal Communications Manager to join our team at Comms Search & Selection Ltd. As a key member of our Strategic Communications function, you will be responsible for delivering effective and engaging internal communications and events across Ricoh Europe Plc (head office)...

  • Internal Communications Specialist

    3 weeks ago

    London, Greater London, United Kingdom Comms Search & Selection Ltd Full time

    Job Title: Internal Communications ManagerJob Summary:We are seeking an experienced Internal Communications Manager to join our team at Comms Search & Selection Ltd. As a key member of our Strategic Communications function, you will be responsible for delivering effective and engaging internal communications and events across Ricoh Europe Plc (head office)...

  • Internal Comms Executive

    5 months ago

    London, United Kingdom Knight Frank Full time

    Contract Type- Permanent- Employment Type- Full-Time- Working Requirements- Dynamic Working- Hours- 9:30am to 5:30pm- Salary- Competitive- Division- Business Services- Location- 55 Baker StreetKnight Frank is the leading independent property consultancy in the UK offering agency and professional advice across commercial, residential and rural...

  • Comms Planner

    5 months ago

    London, United Kingdom OVO Energy Full time

    **Role OVO-View** **Location**: Hub based! Bristol or London - But you have the flexibility to work wherever suits you best_ **Team**: Brand & Marketing Team **Salary banding**: £30,480 - £42,500 **Experience**: Learner/Mid-level **Working pattern**:Full-Time or Part-Time (Happy to discuss) **Reporting to**:Josephine Kiernan, Head of Comms...

  • Internal Communications Channel

    2 months ago

    London, Greater London, United Kingdom Knight Frank Full time

    About the RoleWe are seeking a highly skilled Internal Communications Channel & Content Strategist to join our team at Knight Frank. As a key member of our Internal Communications team, you will play a critical role in shaping our internal communications strategy and developing engaging content to connect our employees to our business priorities.Key...

  • Internal Communications Channel

    2 months ago

    London, Greater London, United Kingdom Knight Frank Full time

    About the RoleWe are seeking a highly skilled Internal Communications Channel & Content Strategist to join our team at Knight Frank. As a key member of our Internal Communications team, you will play a critical role in shaping our internal communications strategy and developing engaging content to connect our employees to our business priorities.Key...

  • Internal Comms Lead

    4 months ago

    London, United Kingdom United Response Full time

    **Job Title**:Internal Comms Lead **Fixed Term**:12 month fixed term contract **Hours**:35 per week (part time or flexible working will be considered) **Location**:Home based with travel to different locations **Salary**:£37,000 plus working from home allowance **United Response offer an excellent benefits package that includes**: - 25 days paid...

  • Internal Communications Specialist

    1 month ago

    London, Greater London, United Kingdom Comms Search & Selection Ltd Full time

    Senior Internal Communications ManagerComms Search & Selection Ltd is seeking a highly skilled Senior Internal Communications Manager to join our team. As a key member of our global communications team, you will play a pivotal role in shaping our internal communication strategies and fostering a vibrant company culture.About the Role:Develop and implement...

  • Internal Communications Specialist

    1 month ago

    London, Greater London, United Kingdom Comms Search & Selection Ltd Full time

    Senior Internal Communications ManagerComms Search & Selection Ltd is seeking a highly skilled Senior Internal Communications Manager to join our team. As a key member of our global communications team, you will play a pivotal role in shaping our internal communication strategies and fostering a vibrant company culture.About the Role:Develop and implement...

  • Head of Internal Comms

    5 months ago

    London, United Kingdom Global Radio Services Full time

    Head of Internal Comms & Culture **Reporting of the **R**ole** This role will report in the Director, Talent Development & Culture **Overview of job** The Head of Internal Comms & Culture plays a pivotal role in fostering a positive and inclusive culture where all Globallers can thrive and do the best work of their career. This role will set the agenda...

  • Senior Internal Comms Consultant

    1 month ago

    London, United Kingdom CV Consulting Full time

    Senior Internal Comms Consultant**Location:** Hybrid/Remote/London**Salary:** Negotiable, £100k +++ plus package**Why This Role Stands Out**Step into a role where your expertise will be celebrated and your career will flourish. As a Senior Internal Comms Consultant, you'll be at the helm of a multi-disciplinary, client-serving team within a leading...

  • Comms Planning Director

    4 weeks ago

    London, Greater London, United Kingdom Pivotal London Full time

    Comms Planning Director OpportunityWe are seeking a highly skilled Comms Planning Director to join our team at Pivotal London. As a trusted advisor to our clients, you will be responsible for developing best-in-class cross-channel media campaigns for one of the world's most recognizable entertainment brands.About the RoleDevelop and execute comprehensive...

  • Comms Planning Director

    4 weeks ago

    London, Greater London, United Kingdom Pivotal London Full time

    Comms Planning Director OpportunityWe are seeking a highly skilled Comms Planning Director to join our team at Pivotal London. As a trusted advisor to our clients, you will be responsible for developing best-in-class cross-channel media campaigns for one of the world's most recognizable entertainment brands.About the RoleDevelop and execute comprehensive...

  • Senior Internal Comms Consultant

    1 month ago

    Greater London, United Kingdom CV Consulting Full time

    Senior Internal Comms Consultant **Location:** Hybrid/Remote/London **Salary:** Negotiable, £100k +++ plus package **Why This Role Stands Out** Step into a role where your expertise will be celebrated and your career will flourish. As a Senior Internal Comms Consultant, you'll be at the helm of a multi-disciplinary, client-serving team within a leading...

  • Senior Internal Comms Consultant

    1 month ago

    Greater London, United Kingdom CV Consulting Full time

    Senior Internal Comms Consultant**Location:** Hybrid/Remote/London**Salary:** Negotiable, £100k +++ plus package**Why This Role Stands Out**Step into a role where your expertise will be celebrated and your career will flourish. As a Senior Internal Comms Consultant, you'll be at the helm of a multi-disciplinary, client-serving team within a leading...

  • Senior Internal Comms Consultant

    1 month ago

    London, UK, UK, United Kingdom CV Consulting Full time

    Senior Internal Comms Consultant**Location:** Hybrid/Remote/London**Salary:** Negotiable, £100k +++ plus package**Why This Role Stands Out**Step into a role where your expertise will be celebrated and your career will flourish. As a Senior Internal Comms Consultant, you'll be at the helm of a multi-disciplinary, client-serving team within a leading...

  • Senior Internal Comms Consultant

    1 month ago

    Greater London, United Kingdom CV Consulting Full time

    Senior Internal Comms Consultant**Location:** Hybrid/Remote/London**Salary:** Negotiable, £100k +++ plus package**Why This Role Stands Out**Step into a role where your expertise will be celebrated and your career will flourish. As a Senior Internal Comms Consultant, you'll be at the helm of a multi-disciplinary, client-serving team within a leading...

  • Comms Executive

    5 months ago

    London, United Kingdom Head Office Full time

    **At a glance**: - Contract type - This position is a 12 month Fixed Term contract - Working pattern/flexible working - This is a blended working role, therefore your time will primarily be split between working from home and the London Head Office. However, there will also be an expectation to visit other locations as the need arises. **About the...

  • Strategic Comms Planning Director

    2 weeks ago

    London, Greater London, United Kingdom Inventum Group Full time

    Job Title: Strategic Comms Planning DirectorWe are seeking a highly skilled Strategic Comms Planning Director to lead our comms planning strategy for a global client. The ideal candidate will have strong media planning experience across multi-channels and management experience.Key Responsibilities:* Leading comms planning strategy for a global client* Strong...