Internal Communications Specialist

3 weeks ago

London, Greater London, United Kingdom Comms Search & Selection Ltd Full time
Job Title: Internal Communications Manager

Job Summary:

We are seeking an experienced Internal Communications Manager to join our team at Comms Search & Selection Ltd. As a key member of our Strategic Communications function, you will be responsible for delivering effective and engaging internal communications and events across Ricoh Europe Plc (head office) and the EMEA region.

Key Responsibilities:

  • Work with the EMEA Strategic Communications team to develop and implement an inspiring and measurable internal communication plan that ensures pan-EMEA employee alignment to Ricoh's global business strategy.
  • Collaborate with key business areas to drive communication programmes that support Ricoh's ongoing technology, cultural and marketing transformation.
  • Support the delivery of the in-house executive communications programme for the Ricoh Europe management board.
  • Develop and launch a new employee-focused e-magazine/newsletter to share news, information and updates that will help people to feel proud and excited to be part of the Ricoh family group.
  • Develop communications approaches to ensure senior team members are regularly updated with relevant information and provide tools to enable easy cascade of messaging to teams.
  • Record and update channel metrics to measure success of internal comms messaging, activities and campaigns, creating reports and helping to review the effectiveness.
  • Create, distribute and report on an internal comms pulse survey to gather feedback on the effectiveness of internal comms activity.
  • Develop and distribute high-quality materials that articulate Ricoh's brand, vision and objectives.
  • Produce content for internal comms channels, actively sourcing business and employee news that represents activity aligned to our business strategy and company values.
  • Actively demonstrate the company's progress against the pillars of the company strategy and help to drive understanding of how employees contribute to its delivery.
  • Maintain and support the development of internal comms digital platform, including internal social channels.
  • Partner with EMEA PR and Content Operations to ensure appropriate external content is shared internally, adapting for the internal audience where necessary.
  • Support Ricoh Europe head office divisions to share business-wide updates and engage audiences with their messaging and content.
  • Partner with HR on a range of ongoing business projects and initiatives to drive employee engagement and help continue to build a positive culture at Ricoh Europe and across EMEA.
  • Partner with the Diversity, Equity & Inclusion (DEI) committee to support communication and raise awareness of key DEI events and activities.
  • Work with the Ricoh Global Corporate Communications team based in Japan on a range of projects as and when they arise and to ensure regional alignment with messaging from Ricoh's HQ.
  • Support ESG (Environmental, Social and Governance) communications across the Region.
  • Work with the Head of Communications to develop the relationship with comms professionals in Ricoh's operating companies (OpCo's) (25 across EMEA) to gain an in-depth understanding and promote collaboration between the internal communications community across the region, ensuring alignment and encouraging knowledge sharing.
  • Work closely with OpCo internal communicators to better understand their content creation process and methods used for effective employee engagement.
  • Maintain and support appropriate supplier relationships to produce quality content for internal distribution.
  • Work with the Head of Communications to develop and run leadership events throughout the year that keep Sales, Marketing and business leaders informed about Ricoh's strategic direction of travel.
  • Work with IT and the Head of Communications to organise innovative virtual/hybrid pan-EMEA celebration that marks the day Ricoh was founded (Foundation Day).
  • Support with content planning and the running of monthly Ricoh Europe virtual Town Halls and quarterly EMEA virtual Town Halls using Teams Live Events.

Requirements:

  • A strong writer with an eye for detail and excellent proof-reading skills.
  • An excellent grasp of English and proven experience in developing high-quality, targeted written communication deliverables, such as videos, intranet content, employee newsletters, blogs, scripts.
  • Understanding of digital platforms and internal social tools.
  • Team player with positive energy, bags of initiative and a creative mindset.
  • Minimum of 3 years of experience in a dedicated internal communications role, either as a Senior IC Executive or Internal Communications Manager.
  • Experience managing in-person and online/hybrid events.

Language: English

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