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Repairs Administrator

3 months ago

Halifax, United Kingdom Together Housing Full time

Together Housing is currently seeking an Repairs Administrator to join our team. As an Repairs Administrator, you will be responsible for coordinating and scheduling internal repair works for our housing properties.

Together Housing is a leading housing association in the North of England. With over 38,000 homes under management, we are committed to providing safe and affordable housing for our residents. As a non-profit organization, we reinvest any profits back into our communities.

We are looking for a detail-oriented and organised individual who can effectively manage multiple tasks and priorities in a fast-paced environment. As an Internal Repairs Administrator, you will be responsible for:

  • Maintaining accurate records of repair works, including job progress and completion
  • Liaising with tenants, contractors, and internal departments to ensure smooth execution of repair works
  • Sending out correspondence to tenants
  • Providing excellent customer service to tenants and resolving any issues or concerns
  • Running reports

Requirements

To be successful in the role of Internal Repairs Administrator, you will need:

  • Prior experience in a similar administrative role
  • Strong organisational and time management skills
  • Excellent communication and interpersonal skills
  • Attention to detail and ability to maintain accurate records
  • Proficiency in using Microsoft Office applications
  • Excel experience
  • Ability to work effectively in a team environment

Benefits

In return, we are offering the successful candidate in the Repairs Administratorrole:

  • Salary equivalent of £23,088
  • Annual pay scale increase
  • 27 days holiday (rising to 32 over 5 years’ service) + bank holidays
  • Based in the Halifax Office
  • A flexible working environment, with a range of family friendly policies
  • You will be working 37 hours per week, Monday – Friday. 8-4
  • Wide range of technical, professional, and personal development training opportunities
  • Attractive pension scheme
  • Health and wellbeing benefits including access to GPs
  • A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
  • To view the full range of our award winning benefits click on the Employee Benefits Link

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay

Please ensure you fully answer the questions on the application form.