Private & Events - Resource Co-ordinator

2 weeks ago


Harrogate, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

Job summary

We currently have a six month secondment/fixed term position within the Private Ambulance & Events team in an interesting and varied Resource Coordinator role.

The successful applicant will join and work with a highly motivated ambulance service team that provides private ambulance services and medical resources to hospitals and also to the organisers of large-scale sporting and leisure events.

Our team assists the event organiser to ensure their event takes place with the necessary first aid and medical resources in compliance with the license issued to them by the relevant local authority.

We also provide specialist ambulance transport resources to NHS hospitals, Private hospitals, Social Care organisations as well as members of the public.

Main duties of the job

The main duties of the role involve maintaining our Events Calendar, the Excel spreadsheets that list our future commitments in conjunction with the Resource Supervisor.

This role is a key logistical role for the team ensuring that staffing levels and vehicle availability are matched to the variable demands of the department.

The nature of Private Ambulance and Events work means that workload fluctuates dependent on seasonality and also the sporting calendar. Also, the influence of the TV schedules can result in short notice changes to resource requirements and the ideal candidate will take all the above comfortably within their stride.

About us

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.Benefits:o Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)o 27 days annual leave, increasing to 33 with Contributory NHS Discounts including shops, restaurants, gyms Car lease and other salary sacrifice Dedicated employee assistance and counselling Opportunities for research participation, career progression and ongoing Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation

Job description

Job responsibilities

This is a combination of ensuring that the times and dates of events are accurate plus identifying members of staff to deploy at these events. Furthermore, ensuring that each member of staff is aware of their start time and the vehicle allocated to them. Other duties include speaking to customers about their bookings for both events and private ambulance transport.

You will receive basic training and support to enable you to undertake the role, but it is an advantage if you are competent with both the GRS rostering system and the Cleric journey planning software. What we need is a highly motivated individual, who is committed to patient care, somebody that can demonstrate good customer service skills, an ability to develop practical solutions to problems and have a good standard of education including GCSE's in Maths and English at Grade C or above (or equivalent).

Person Specification

Essential

Essential

Significant experience in a busy office environment Ability to prioritise tasks, and to manage conflicting demands on time and resources, to deliver objectives Proven Computer Skills proficient in the use of Microsoft applications. Able to work effectively as part of a team Educated to GCSE Standard at Grade C or above in Mathematics and English or equivalent Experience of using GRS and Cleric system

Desirable

Resource Department or Ambulance Control Room experience

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