Services - Trainee Data Centre Supervisor
4 weeks ago
We are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere.
From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity.
We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.
The Trainee Data Centre Supervisor is a key position in the delivery of Infrastructure Support Services to Onnec Clients. Reporting to the Local Service Delivery Manager, the Data Centre Supervisor will be site based and be responsible for the delivery of Moves, Adds and Changes (MAC) work and Business As Usual (BAU) works at a client Data Centre (In certain circumstance this may be multiple Data Centre and/or may include some Campus Sites).
The Trainee Data Centre Supervisor assistswith the planning and smooth implementation of the day to day activities for all Campus sites.
Working with client Site Leads and Service Delivery Managers to improve the operational systems; processes and procedures in support of enhanced service deliverables and management reporting.
What you will be doing as our Trainee DC Supervisor
Racking of Servers and other hardware equipment. Restack of equipment within existing technology rooms Decommission of equipment within technology rooms Removal of redundant infrastructure (empty cabinets, powered off devices) from the technology rooms Movement of equipment within site locations including stores Connection of network patching to servers and other equipment within racks Labelling of servers and other equipment Installation of power distribution units within equipment racks and other equipment Interface with Corporate Real Estate on mechanical and electrical provisioning Technology component swaps Technology room inspections Alarm investigation assistance (I-patch/ BMS/ Peregrine)Identification to DCO management of redundant technology infrastructure Escort and supervision of activities within technology rooms i.e. 3rd party and other bank group activities. Work order review and assignment (Remedy Access required) Data Quality checks including a 100% validation of all physical assets against the client Asset management database on an annual basis, Project management co-ordination in the preparation and execution of activities associated with MEPC power events Sequencing of activities and provision of oversight as part of the 3C’s program (Compress, Contain Closure) Carry out regular control assessments as part of the control self assessment process. Provide governance oversight of in-country and specialty facilities. Includes annual site inspections to test operational controls. Document gaps and track to remediation Carry out cable installation services in accordance with DCO cabling/patching schedules Management of patching within equipment cabinet Labelling of cabling in accordance with DCO standards and requirements Supervision and QA for all cabling installs Recovery of unused circuits/patching, structured cabling and updating of any associated client cable management inventory systems Cable Database and Cable Stock management and upkeep Perform cable tracing activities and subsequent updates to inventory systems in preparation for Merge, Refresh or other event Provision of on site specialist cabling resources when requested to address any cabling related issues or queries. Includes the provision of on site specialist cabling staff and test equipment during GTI events namely technology merge and refresh events, Updating/ Editing of records in asset management system via Evergreen (TAMS) Verification of asset management system (TAMS) records (Remedy Access required) Documentation upkeep (required as part of BAU process) Return Material Authorization (RMA) administration duties Tracking of daily activities, task completion, and incident and project status tracking What we’re looking for in our Trainee Data Centre Supervisor:
Strong Leadership skills and experience Be flexible with shift timings. Self-starter, organized, detailed-oriented with good communication skills and ability to work independently as well as part of a team. A keen interest in information technology as a career. Prioritization skills and multitasking ability. Ability to learn and implement complex change management and service delivery processes Be Willing to complete overtime. Be Willing to travel between sites and abroad if required (Expenses paid) Have current clean driving license and own transport. Have clear DBS check. Not have any CCJs or Bankruptcy for client vetting process.-
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