Data Centre Supervisor Trainee

2 weeks ago


Basingstoke, Hampshire, United Kingdom ExcelRedstone Full time

About ExcelRedstone

ExcelRedstone is a leading independent technology partner and global integrator, with over 30 years of experience and a team of global experts specializing in providing end-to-end connectivity solutions. We offer a complete solution for business connectivity, from structured cabling to managed services.

We are committed to creating a challenging, supportive, and satisfying working environment for all our employees. ExcelRedstone has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity, and inclusion in the workplace.

Data Centre Supervisor Trainee Role

The Data Centre Supervisor Trainee is a key position in delivering Infrastructure Support Services to ExcelRedstone clients. Reporting to the Local Service Delivery Manager, the Data Centre Supervisor will be site-based and responsible for delivering Moves, Adds, and Changes (MAC) work and Business As Usual (BAU) works at a client Data Centre.

This role assists with planning and implementing day-to-day activities for all Campus sites. You'll collaborate with client Site Leads and Service Delivery Managers to improve operational systems, processes, and procedures, supporting enhanced service deliverables and management reporting.

Responsibilities:
  • Racking of servers and other hardware equipment
  • Restacking of equipment within existing technology rooms
  • Decommissioning of equipment within technology rooms
  • Removal of obsolete equipment from site
  • Assisting with the installation of new equipment
  • Maintaining accurate inventory records
  • Ensuring compliance with safety regulations and procedures
  • Providing technical support to clients as needed
Requirements:
  • Strong leadership skills and experience
  • Flexibility with shift timings
  • Self-starter, organized, detail-oriented with good communication skills and the ability to work independently as well as part of a team
  • A keen interest in information technology as a career
  • Prioritization skills and multitasking ability
  • Ability to learn and implement complex change management and service delivery processes
  • Willingness to complete overtime
  • Willingness to travel between sites if required (expenses paid)
  • Current clean driving license and own transport
  • Clear DBS check
  • No CCJs or Bankruptcy for client vetting process


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