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First Response Advisor

1 month ago

Bolton, United Kingdom Davies Group Full time

Join Our Dynamic Team at Davies

Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement. Here’s why you’ll love being part of our family:

Valued and Supported:

You’re not just an employee; you’re a vital contributor. We appreciate your unique skills and perspectives, and we’re committed to your growth.

️ Perks Galore:

Reward Platform: Unlock exclusive discounts at over 800 retailers. Treat yourself—you’ve earned it

Time Off:

Enjoy 25 days of vacation (and the option to snag up to 5 extra days each year). Work-life balance? We’ve got you covered.

Learning Opportunities: Develop your skills, earn professional qualifications, and thrive in a culture of continuous learning.

Here’s what your day will look like:

Customer Interactions: Handle client and direct customer interactions with professionalism and knowledge, always keeping “Treating Customers Fairly” in mind.

Accurate Data Entry: Input new claims accurately, adhering to service guidelines.

️ Appointment Management: Call customers to arrange inspection appointments, proactively managing your own diary reminders.

Email and Call Handling: Manage company claim-related email inboxes and handle inbound calls.

Team Player: Contribute positively to our collaborative teamwork and foster a great overall culture.

Your Abilities and Knowledge:

Communication Skills: Strong written and verbal communication skills, coupled with excellent customer service abilities.

‍️ Fast-Paced Environment: Thrive in a dynamic, target-driven setting.

Problem-Solving: Tackle challenges head-on with strong problem-solving skills.

Tech-Savvy: Proficient in IT, with a keen eye for detail.

Join us at Davies Group and be part of something exceptional Apply now and let’s succeed together

Our Values:

Dynamic: We adapt swiftly to change, always looking ahead.

Innovative: Solution-focused, with an entrepreneurial mindset.

Succeed together: We succeed together, valuing diverse perspectives.

Connected: United under one mission, making a difference.

We’re committed to equal opportunities and support applicants with disabilities. Contact Human Resources for any necessary adjustments during the application process.

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