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Medical Electronics Maintenance Assistant

3 months ago

Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full time

Job summary

An excellent opportunity has arisen for an experienced Administrator role in the Medical Electronics Dept. within our Estates & Facilities Division.

This is a Part time vacancy for hours a week. Flexible 3 day week working closely with the Medical Engineering Technicians (Medical Electronics) as well as providing admin and clerical support.

Main duties of the job

You will work as part of a multi-disciplinary team and provide Administrative support.

Provide general receptionist duties and clerical support to the department, which will include filing, typing letters and similar duties.

Input data accurately onto computer systems and word tables/excel databases such as medical equipment database (Medusa). This will include commissioning of new assets, raising/closing and updating jobs with appropriate feedback (following Standard Operating Procedures (SOP) and Instructions).

Receipt of goods, checking the contents against their original quote/Purchase Order, label spare parts and store them in their relevant location.

Receipt of equipment for repair/service, clean and process it ready for maintenance, seeking advice from engineers where necessary

Monitor existing stock levels of spare parts / stationery and order and replenish where necessary.

Unbox and assemble basic medical equipment under the direction on an EBME engineer, this may include the use of hand tools (screwdriver/spanner etc.)

The post holder will need to have excellent word processing and record keeping skills. You should be able to prioritise work to tight deadlines and have a flexible and adaptable approach to your work. You will be educated to GCSE level.

Previous administrative/secretarial experience is preferred and working knowledge of databases and Microsoft suite would be desirable.

About us

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Job description

Job responsibilities

This role is responsible for providing an efficient and effective administrative, secretarial, reception duties and clerical support service to ensure the smooth running of the Medical Electronics Department RAEI.

Communicate with clinical users to gain a clear understanding of the nature of problems with equipment. Assess the seriousness and implications of the problem and, under advice from senior staff, respond appropriately to the urgency of the user request.

Extract information from the equipment management database in response to requests by clinical staff or Department management.

Liaise with manufacturers to obtain information on spares availability and return of equipment from repair.

Take responsibility for all documents, tools and equipment within the Postholders care. Ensure workshop facilities are kept clear and well-ordered and that all equipment is maintained to acceptable standards.

Clean and decontaminate equipment in accordance with WWL policy. Information must be sought as to the nature of contamination and the associated risks before carrying this action out. Observe appropriate infection control measures when:Dealing with equipment that has been or potentially has been contaminated. Visiting clinical areas that have restricted access due to infection control measures.

Provide general receptionist duties and clerical support to the department, which will include filing, typing letters and similar duties.

Input data accurately onto computer systems and word tables/excel databases such as medical equipment database (Medusa). This will include commissioning of new assets, raising/closing and updating jobs with appropriate feedback (following Standard Operating Procedures (SOP) and Instructions).

Research using the phone, Internet and e-mail to search and enquire about spare parts used in the repair of medical equipment following information supplied by engineers.

Receipt of goods, checking the contents against their original quote/Purchase Order, label spare parts and store them in their relevant location.

Receipt of equipment for repair/service, clean and process it ready for maintenance, seeking advice from engineers where necessary

Monitor existing stock levels of spare parts / stationery and order and replenish where necessary.

Unbox and assemble basic medical equipment under the direction on an EBME engineer, this may include the use of hand tools (screwdriver/spanner etc.)

Undertake basic function and calibration checks on a small range of medical devices and process as per departmental policies

Provide a wide range of administrative duties for the service that will include a Helpdesk facility for wards and departments, utilising the medical equipment database to attach service reports and raising requisitions on the Procurements Oracle and NHS Supply Chain system. Collecting and decontaminating medical equipment, Preparing and arranging the equipments for courier dispatches, coordinating with supplier for arranging collection, receiving courier and delivering to the user department, utilising the medical equipment database for record entry,

Person Specification

Qualifications

Essential

Educated to GCSE level RSA I / II or equivalent.

Desirable

European Computer Driving License or working towards

Experience

Essential

Secretarial experience

Desirable

Knowledge of working within an Estates and Facilities / healthcare environment

Skills

Essential

Computer literate and good knowledge of Microsoft Office Excellent communication skills. oExcellent organization skills. Ability to deal sensitively with confidential information. Time management, Good telephone manner

Desirable

Experience of using databases and spreadsheets,Experience in minute taking, Drafting memos/letters

Knowledge

Essential

Insight into financial procedures/protocols, Record keeping systems

Desirable

Knowledge of HR Policies and Procedures,Experience of working within the NHS.

Additional

Essential

Speak English to an appropriate standard relevant to their role, with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation