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Medical Office Coordinator

2 months ago

Wigan, Wigan, United Kingdom Pennygate Medical Centre Full time
About the Role

We are seeking a highly organized and customer-focused Medical Receptionist to join our team at Pennygate Medical Centre. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our practice.

Key Responsibilities
  • Provide exceptional patient care and support, ensuring a positive experience for all visitors to our practice.
  • Manage patient appointments, including scheduling, rescheduling, and cancellations.
  • Process repeat prescription requests and ensure accurate and timely dispensing of medication.
  • Handle incoming and outgoing mail, including sorting, distributing, and filing documents as required.
  • Maintain accurate and up-to-date patient records, including demographic and medical information.
  • Assist with administrative tasks, such as data entry, filing, and photocopying.
  • Provide support to the practice team, including answering phones, responding to emails, and handling patient queries.
  • Ensure the practice waiting area is clean, tidy, and well-maintained at all times.
  • Adhere to confidentiality and data protection policies, maintaining the highest standards of patient confidentiality.
Requirements
  • GCSE grade A to C in English and Maths.
  • Administration experience and customer service experience.
  • Previous experience of working in a GP surgery is desirable.
What We Offer

We offer a competitive salary, comprehensive training, and opportunities for career development in a dynamic and supportive team environment.