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Clinic Administrator

3 months ago

Nottingham, United Kingdom Steeper Group Full time

Job summary

We have a vacancy for a motivated team player to join ourcompany as a clinic administrator based in the prosthetics department at themobility centre in Nottinghams City Hospital.

This role is fundamental to the coordination and managementof the procurement and administration functions of the prosthetic clinicservices in Nottingham, supporting the clinical and technical teams indelivering an efficient service to patients.

Main duties of the job

Responsibilities:

Providing admin assistance to the prosthetist team. Including contacting patients, scheduling appointments and using the Meditech system as necessary. Raise invoices for completed jobs. Work with the teams to respond appropriately to any enquires from Steeper staff, customers, or suppliers quickly and efficiently. Run and check monthly reports on patient activity and DNA levels. Monitor and record service intervals for high value items supplied through NHS England and the veterans program, for MPK or Multi Grip hand commissioning pathways. Check jobs are ready for the next days appointments. Assist Workshop Manager with some stores admin duties when the stores administrator is away, which will include raising purchase orders, receipting goods in and booking out stock.

In this role you will:

Learn how to use our ERP system, X3. Use the Meditech clinical system

About us

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UKs largest suppliers. Steepers vision is to create lifes turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.

Job description

Job responsibilities

Job Purpose:

Co-ordination and management of the procurement and administration functions of the prosthetic clinic service in Nottingham to support the clinical and technical teams in delivering an efficient service to patients.

Responsibilities:

Support the branch manager and stores administrator by raising invoices to the Trust for jobs delivered and cleared by the prosthetists, including identifying chargeable items and working with the Steeper head office finance team to process these in line with their time schedules. Providing admin assistance to the prosthetist team. Including contacting patients, scheduling appointments and using the Meditech system as necessary. This includes helping when the stores administrator is off: raising orders, receipting in and booking out of stock. Work with the stores administrator, technical and clinical teams to respond appropriately to any enquires from Steeper staff, customers, or suppliers quickly and efficiently. Lead on working with some suppliers to manage veteran applications, trial units and loaner returns for high value items MPKs and multi grip hands. Keep records for MPK servicing requirements. Running and checking standard monthly activity and DNA reports on Meditech to send to the NHS manager. Check jobs are ready for the next days appointments. Person Specification

Experience

Essential

Experience with PC based office IT Proficient Microsoft Excel user Keen to learn new skills and work within a healthcare setting

Desirable

Experience in invoicing and reporting, though full training will be given Excellent customer service skills A good team player