Administrator (Production Planning Team)

3 weeks ago


Guildford, United Kingdom AQA Full time

Description

Summary

The role will focus on the final stages of the question paper despatch process. Responsibilities include:

1.Collecting data from various areas of the business and printers, in order to predict and monitor volumes of material needed to despatch exam papers to a school/college.

2.Administration of final stage of the production process; approving the final copies, passing these through to printers and making these available to relevant stakeholders.

3.Liaison with our external printers, secure bag and media suppliers providing them with information and requesting insight into their stock levels and production progress.

This role will support the ongoing relationship with the Assessment Production team in Qualifications and Markers.Key result areas:
Outcomes:

Customer (external or internal)
Build exceptional relationships with our internal and external customers.
Demonstrates commercial flexibility by undertaking other responsibilities which are of a commensurate level as business needs change.

Cash (finances)
To monitor the levels of material needed to complete the despatch process and act on the insight.

Product and internal processes
Ensure your part in the ‘pass for press’ process is on time and to standard.
Regularly share and collect progress updates with colleagues in Production and Logistics and our 3rd party suppliers
Receive feedback and learn from mistakes for continuous self-development
Ensures AQA is safe and legally compliant by applying AQA’s policies and other legislative requirements including but not limited to HSE, Equal Opportunities and ISMS.

People and culture
Champions the behaviours and values we wish AQA to be famous for.
Exemplify the values and behaviours we wish Operations to be famous for. Guide and inspire the team through consistently demonstrating these values and behaviours.

Key internal relationships:
Assessment Production team in Qualifications and Markets
Wider Production and Logistics team in Operations

Key external relationships:
Printers
Media suppliers
Secure bag suppliers

Knowledge
P - A sound understanding of the education system and assessment systems and the framework through which Awarding Organisations maintain the integrity of their assessments

Qualification
A - Experience in a similar role

Skills
I/P - Ability to build strong stakeholder relationships
I/P - Ability to collect, format and analyse data resolving queries in a fair, logical and transparent manner. building effective inter-departmental plans
I/P - Ability to prioritise competing demands in a complex and fast moving environment
I/P - Receive feedback and learn from mistakes for continuous self-development
I/P - Ability to plan and manage your own workload

Leadership skills
I/P - Communication
I/P - Flexibility
I/P - Customer/Stakeholder focus
I/P - Personal contribution
I/P - Continuous excellence

Experience
I/P - Experience of negotiating with internal and external customers
I/P - Successful experience in a similar admin role

Assessment key (criteria to be assessed at the selection stage)
A – application (it is essential to provide evidence on application for shortlisting purposes)
I - interview
T – test (or work sample)
P – probation

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