Retail Account Manager

5 months ago

Manchester, United Kingdom ELEMIS Full time
DescriptionAs our Retail Account Manager, you will manage a retail store team and the running of our Elemis Retail Account. You will drive the sales of Elemis treatments and products through your exceptional leadership and communication skills. 

Leading a team within your Retail Account, you will develop sales and promote the Elemis brand through planning and executing promotional activities. 

Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.

Contract Type: Permanent
Weekly Hours:  37.5 hours over 5 days - fully flexible
What Will You Do?Account Management
  • Be responsible for the growth of Elemis sales in treatments and products within the retail store.  
  • Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
  • Raise awareness of the Elemis brand and educate clients in the product and treatment range.
  • Participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
  • Assess and collate weekly/monthly sales figures and analysis of business, and report such information to key individuals as and when requested. 
  • Ensure that a complete stock check is carried out on a weekly/fortnightly basis and any discrepancies on stock should be found and rectified.
Team Management
  • Ensure the team are aware of their figures and targets and how the account is trading.
  • Prepare rotas on a monthly basis that are fair and consistent, ensuring the counter is sufficiently covered at all times, attendance and timekeeping is to an acceptable standard and provide to Retail Sales Manager.
  • Manage, support and develop a small team within your retail store by continuously monitoring and assessing performance and individual needs, to ensure that Company standards, image and values are maintained at all times.
  • Assist and support in the on-going product knowledge and retail training for the team.  
  • Be responsible for the motivation and team spirit of your division.
Customer Service
  • Maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation and to also ensure that the team is very well presented at all times.
  • Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
  • Ensure that customer service is of the highest standard and to handle any client complaints promptly.
  • Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.

The Perfect Candidate:
  • NVQ Level 2 in Beauty Therapy or equivalent qualification 
  • Good level and standard of UK/European education or equivalent
  • Experience within a similar retail / store role and industry 
  • Experience supervising and managing a team
  • Proven sales record
  • Practical work experience in conducting treatments 
  • Good level of computer literacy in Microsoft Word and Excel
  • Previous experience working with a professional brand 

What We Offer You*
  • Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
  • Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
  • Generous Holiday Allowance, increasing with length of service
  • Company Pension Scheme
  • Bonus/Commission Scheme
  • Healthcare Cash Plan (with Dental)
  • Private Medical Insurance
  • Employee Assistance Programme for all Associates and their families
  • Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
  • Much, much more
*Some benefit eligibility is based on length of service or contract type ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market. 

A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary – just like our people.

Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.

We are committed to Elemis’ sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible. 

  • Retail Account Manager

    3 months ago

    Manchester, United Kingdom Spotlight Recruitment Full time

    Retail Account Manager – wellness - up to £55k + benefits - remote Our client is a fast-growth health and wellness brand with a dedicated social following and a high-profile team committed to the brand. Their close-knit remote team are looking for a creative and results-driven Retail Account Manager to join them. This key role will focus on managing and...

  • Retail Account Manager

    1 month ago

    Manchester, United Kingdom Forsyth Barnes Full time

    Job Description Title: Retail Account Manager Salary: Up to £50,000 + Bonus and Benefits Location: Manchester Area - Hybrid Sector: Beauty Contact: This is an exciting opportunity to join one of the fastest growing beauty brands, globally to head up and manage their partnership initiatives, especially TikTok. As a business, they have done...

  • Retail Account Manager

    4 weeks ago

    Manchester, United Kingdom Forsyth Barnes Full time

    Title: Retail Account ManagerSalary: Up to £50,000 + Bonus and BenefitsLocation: Manchester Area - HybridSector: BeautyContact: kershia.broughton@forsythbarnes.com This is an exciting opportunity to join one of the fastest growing beauty brands, globally to head up and manage their partnership initiatives, especially TikTok. As a business, they have done...

  • Telecommunications Account Manager

    4 weeks ago

    Manchester, United Kingdom Program Manager, EMEAAPAC Full time

    Job Overview:We are seeking a highly motivated Telecommunications Account Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with existing customers, identifying new business opportunities, and delivering exceptional customer service.Key Responsibilities:• Developing and...

  • Retail Account Development Manager

    3 days ago

    Manchester, United Kingdom Wallace Hind Selection LTD Full time

    **Job Description**We are seeking an experienced Retail Account Development Manager to join our team at Wallace Hind Selection LTD. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities with existing clients, as well as developing and implementing strategies to grow revenue and expand our customer...

  • Retail Account Manager

    1 day ago

    Manchester, United Kingdom Foundation Recruitment Full time

    About the JobThis Retail Account Manager position involves building and maintaining strong relationships with clients, driving marketing activities, and collaborating with colleagues. We're looking for someone who can provide exceptional customer service, drive business growth, and develop their skills in a dynamic environment.Main Responsibilities:Build...

  • Retail Operations Manager

    4 weeks ago

    Manchester, United Kingdom RONTEC Roadside Retail Limited. Full time

    Area Manager Role at Rontec Roadside Retail LimitedWe are seeking a motivated and results-driven Area Manager to join our team at Rontec Roadside Retail Limited. As an Area Manager, you will be responsible for the overall performance of our Forecourt sites within our Roadside Retail Network in the Manchester and surrounding area.Main Responsibilities:Site...

  • Senior Retail Account Strategist

    4 weeks ago

    Manchester, United Kingdom Wallace Hind Selection LTD Full time

    Job Title:Senior Retail Account StrategistCompany OverviewWe are a leading global supplier of retail solutions, partnering with major brands and retailers for over 50 years. Our commitment to quality and innovation has made us a trusted advisor in the industry.Salary and BenefitsThe estimated annual salary for this role is £65,000 - £75,000, depending on...

  • Retail Account Development Executive

    6 days ago

    Manchester, United Kingdom Coburg Banks Limited Full time

    Coburg Banks Limited is seeking a talented Retail Account Development Executive to join their team. As a key member of the team, you will be responsible for managing and growing key accounts in the non-food retail sector.Responsibilities:Identify and pursue new business opportunities to drive sales growth.Requirements:Experience in managing national accounts...

  • Retail Account Coordinator

    4 weeks ago

    Manchester, United Kingdom Tagged Resources Full time

    About Tagged ResourcesTagged Resources is a leading supplier of high-quality fashion products to retailers across the UK. We are committed to delivering exceptional customer service and building long-term relationships with our partners.We are seeking a highly motivated and experienced Fashion Merchandising Specialist to join our team. As a key member of our...

  • Retail Sales Manager

    4 weeks ago

    Manchester, United Kingdom Elemis Full time

    ELEMENTS are seeking an experienced Retail Account Executive to join our team in Sephora, Trafford Centre. As a Retail Account Executive, you will be responsible for managing the running of our retail account, driving sales growth and delivering an exceptional customer experience.Key Responsibilities:Develop and implement sales strategies to drive business...

  • Retail Security Guardian

    4 weeks ago

    Manchester, United Kingdom B&M Retail Full time

    Are you a vigilant and assertive individual with a passion for security and delivering great service?We are currently recruiting for a Retail Security Officer to join our store team in Wythenshawe, where you will work alongside our Store Management Team to meet loss prevention objectives and ensure the safety of our colleagues and customers.You will observe...

  • Retail Sales Specialist

    2 weeks ago

    Manchester, United Kingdom NEXT Retail Ltd. Full time

    We're looking for a skilled Retail Sales Specialist to join our team at NEXT Retail Ltd. As a Retail Sales Specialist, you'll be responsible for delivering exceptional customer experiences in a fast-paced environment.Key responsibilities include:Customer Service: Help customers find products and complete purchases, providing expert advice and support.Brand...

  • Retail Apparel Specialist

    1 day ago

    Manchester, United Kingdom Fashion & Retail Personnel Full time

    We are seeking a highly skilled womenswear designer to join our team in London. As a key contributor to the design team, you will be responsible for creating innovative and commercial designs that meet the needs of the business.About the CompanyFashion & Retail Personnel is a leading recruitment agency specializing in fashion and retail roles. We have a...

  • National Account Manager

    4 days ago

    Manchester, United Kingdom Wallace Hind Selection LTD Full time

    Wallace Hind Selection LTD is seeking an experienced National Account Manager - Retail Specialist to join their team. This role offers a competitive salary of £75,000 per annum, plus benefits.In this position, you will work with one of the UK's most beloved grocers, managing complex relationships and structures to deliver exceptional customer experiences....

  • Financial Accountant

    3 weeks ago

    Manchester, United Kingdom Robert Walters UK Full time

    Robert Walters UK is a leading recruitment agency, and we are currently seeking a highly skilled Financial Accountant to join our dynamic team in the retail sector. This is an exciting opportunity for a qualified accountant to take on a challenging role that involves preparing financial statements, managing budgets, and ensuring compliance with regulatory...

  • UK Retail Partnership Manager

    4 weeks ago

    Manchester, United Kingdom Wallace Hind Selection LTD Full time

    Job Title:UK Retail Partnership ManagerCompany OverviewWe are a leading global supplier of retail solutions, dedicated to delivering quality and innovation to our clients. With a reputation spanning over 50 years, we have built trust with major brands and retailers alike.Job DescriptionThis is a unique opportunity to join our team as a UK Retail Partnership...

  • Retail Account Lead

    4 weeks ago

    Manchester, United Kingdom Type Agency Full time

    Salary: £60,000 - £80,000 per annumAbout the JobWe are looking for a Retail Account Lead to join our creative agency. As a Retail Account Lead, you will be responsible for managing client relationships and developing comprehensive marketing strategies that drive results.You will work closely with clients to understand their needs and develop tailored...

  • Retail Solutions Manager

    4 weeks ago

    Manchester, United Kingdom Dee Set Full time

    Job DescriptionWe are seeking an experienced Retail Solutions Manager to join our team at Dee Set.About the Role:The successful candidate will be responsible for leading and maintaining business relationships with key customers, ensuring profitable growth of existing business and developing new opportunities.Responsibilities:Manage a portfolio of key...

  • Account Manager

    3 weeks ago

    Manchester, United Kingdom Asg International Full time

    Account Manager – Retail Displays & Instore Print Location: Manchester (Hybrid) Salary: Up to £38,000 Looking for your next challenge in the world of Print, POS, and Retail Marketing?This is a fantastic opportunity to join a forward-thinking company delivering innovative, sustainable marketing solutions for leading brands.About the Role: As an Account...