Practice & Pharmacy Business Manager

2 weeks ago

Wisbech, United Kingdom Upwell Health Centre Full time

Job summary

An exciting opportunityhas arisen for an accomplished and highly-motivated manager, with strategicvision, to join this established and respected medical practice; workingalongside the partners to manage and develop the practice and pharmacybusinesses.

RHRCandidatesmust be conscientious, provide solid leadership and have a sound knowledge of management,leadership, finance, planning, GDPR governance and HR.

Previousmanagement experience, leadership skills, competency in office IT and effectivecommunication skills at all levels are essential.

There is aninspiring team ethos and you will be supported by an excellent administrativeand clinical team ensuring the smooth running of the practice and the attachedpharmacy business, coordinating all areas of operations, monitoring andmaintaining efficient systems and processes to ensure the practice meets itsCQC and regulatory requirements.

You will also be expected to activelybuild relationships and work collaboratively within the PCN (Primary CareNetwork), having the vision, willingness and drive to adapt to NHS targets and changeswithin a profitable, efficient working environment.

Main duties of the job

You willprovide clear and positive leadership and vision to the strategic management ofthe practice and pharmacy and will be expected to constantly review andrecommend strategies for development and effectiveness. On an operational levelyou will be responsible for the overall business efficiency, the maintenance ofthe existing team spirit, and the provision of a communication link to thirdparties. This includes representation of the practice and pharmacy as required.

About us

There is an enviably strongteam ethos within the practice which is described supportive, approachable,caring, inspired and highly motivated. Outside of patient times, the partnershave an open-door policy and wellbeing and mental health support are veryimportant for their team members. This is demonstrated by closing the practiceeach day from 1pm 2pm, to ensure that all team members get a lunch break;also monthly for a day closure for clinical governance and team building.

The majority of the currentdoctors at Upwell Health Centre undertook their training at the practice beforebecoming Salaried GPs and or Partners and several team members exceed 30 yearsof service. There is and active Book Club run by one of the partners and regularcoffee and cake events.

It is very important to thepartners that this ethos is maintained and developed. The partners invest through encouragement andparticipation in this loyal, kind, warm and friendly team, by providinginclusive support and also social recreation outside of working hours. There isa family feel to the teams within the pharmacy and the practice and they workunited to deliver holistic patient care.

Job description

Job responsibilities

Key responsibilities

Finance

Working with the lead partner for finance and the Finance Manager; responsible for the finances of the practice and the pharmacy

Ensuring the organisational requirements of the practice contracts with NHSE are fully met and complied with

Supporting the partners to develop and implement processes to achieve clinical targets of QOF and enhanced services

Directly contributing to profit improvement by exploring areas for increasing income and reducing costs.

Analysing data relating to clinical commissioning as appropriate and contributing to planning and organisation, both at the practice and clinical commissioning level

Development and control practice and pharmacy budgets and financial systems

Preparation of financial budgets and cash-flow forecasts

Liaising with accountant, bank and business insurance companies as appropriate or as directed by the partners

Overseeing the administration of the NHS Pension and Stakeholder Pension Schemes

Liaising with the ICS and payment agencies regarding queries with payments relating to the contract, enhanced services.

Managing the partners drawings in consultation with the accountant

Strategic Planning

Keep abreast of current affairs and identify potential opportunities and threats Assess and evaluate accommodation requirements and manage development and expansion opportunities if appropriate Implement and update the Practice and Pharmacy Development Plans, overseeing the implementation of the aims and objectives

Assist the practice in the wider community and assist with forging links with other local practices and relevant agencies and in particular working collaboratively with the local community, the PCN and education bodies

Formulate objectives and research and develop ideas for future practice and pharmacy development To represent the practice at PCN, locality and ICS meetings To make recommendations to the partners for practice and pharmacy development with regard to enhancing patient services and potential sources of income

Human Resources

Overall responsibility for all aspects of HR, including;

Recruitment and selection of staff working, including contracts of employment and job descriptions Ensure Employment Law compliance for the disciplinary and dismissal process and after discussion with the partners take any legal advice necessary Be aware of current employment legislation To develop and maintain good employee/employer relationships To ensure that members of the existing staff team are aware of any changes that occur in the practice and the pharmacy To maintain good communication at all times with the practice and pharmacy teams To oversee rotas which allow good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc. To implement pay rises/scales and increments at the appropriate time Responsibility for appropriate paperwork for doctors/staff DBS (

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