Watch Cleaning Technician

3 weeks ago

Southampton, United Kingdom Swatch Group Full time

The company

Swatch Group is the world's number one manufacturer of finished watches. With its 17 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

Swatch Group unites, among other companies, the following watch brands under its roof Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Léon Hatot, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion.

Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.

Job description

Our Customer Service Centre based in Southampton provides a full servicing operation to brands produced by the Swatch Group. We are currently seeking detail-oriented and thorough individuals to join our team as a Cleaning Technician. In this role, you will play a crucial part in maintaining the quality and integrity of our service by carefully preparing and cleaning watches to meet the highest standards before they are returned to the customer.

Key Responsibilities:

Use ultrasonic machines, steam cleaners, and chemicals to clean watch components like cases and bracelets, ensuring they meet brand and quality standards and are ready for further processing or assembly. Carefully handle, sort, and label all watch components post-cleaning to avoid loss or damage. Safely operate and maintain machinery and equipment in line with health and safety guidelines. Organize and manage your workload to meet departmental Service Level Agreements (SLAs) and team targets. Work efficiently and accurately towards individual and team goals and communicate any issues or delays to your supervisor.

Profile

What We're Looking For

The ideal candidate will have a keen eye for detail and the ability to maintain high quality standards. Previous experience in operating machinery or using other methods to clean components in a technical or manufacturing environment is preferred. You should possess strong manual dexterity and the ability to manage and prioritize tasks to meet targets and SLAs.

Please note that this role is based in a workshop environment where there is exposure to cleaning chemicals and machinery noise. You will be required to adhere to health and safety rules, including the use of PPE.

Skills and Experience

Essential:

Technical Cleaning Experience: Experience in operating machinery or using other methods to clean components in a technical or manufacturing environment is highly preferred. However, we will consider applications without this experience, provided you can demonstrate an understanding of the role and the ability to carry out tasks effectively. Attention to Detail: Strong attention to detail to ensure high-quality cleaning of small components. Manual Dexterity: Precision required for handling delicate parts. Communication Skills: Good communication skills to effectively report issues and workflow delays. Safety Knowledge: Knowledge of safety practices and the use of personal protective equipment (PPE) when handling chemicals and machinery. Task Management: Ability to manage and prioritize tasks to meet deadlines and SLAs. Team Collaboration: Ability to work both independently and as part of a team towards individual and group targets. Flexibility: Demonstrated flexibility and adaptability in handling diverse tasks and responding to changing priorities. Physical Capability: Ability to work in a standing position for extended periods and handle equipment and materials when necessary.

Qualifications:

Educational Background: 5 GCSEs including Maths and English (or equivalent).

Desirable:

Interest in Horology: An interest in horology/watchmaking with long-term ambitions to develop a career. Industry Experience: Previous experience in a similar role within the watchmaking or luxury goods industry. Advanced Cleaning Techniques: Experience with cleaning tools and methods such as ultrasonic machines or steam cleaning.

Professional requirements

Why Join Us:

Commitment to Quality: Be part of a team that values precision and exceptional service. Career Growth: Opportunities for professional development and career advancement. Dynamic Environment: Work in a fast-paced and engaging environment with a passionate team.

Contact

Charter Court, Third Avenue, Millbrook
SO15 0JA Southampton (England)
United Kingdom

Company address

The Swatch Group (UK) Limited
Building
2nd Floor East Wing
The Royals Business Park
Dockside Road
GB-London E16 2QU

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