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Casing Technician

2 months ago

SOUTHAMPTON, United Kingdom SWATCH GROUP Full time
The company

Swatch Group is the world's number one manufacturer of finished watches. With its 17 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

Swatch Group unites, among other companies, the following watch brands under its roof Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion.

Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.

About the role

Our Customer Service Centre in Southampton is the hub of all things watch servicing and repairs for brands under the Swatch Group umbrella. We're on the lookout for someone who's got a knack for precision and enjoys being hands-on, to join our Casing Department.

If you're the kind of person who thrives on making sure every detail is just right and enjoys using tools and techniques with finesse, then this could be the perfect fit for you. Whether you've honed your skills in another industry or have a passion for tinkering with gadgets at home, your knack for careful handling and meticulous work could make you an ideal candidate for this role.

In our Casing Department, you'll be the master of disassembling and reassembling watch cases, testing for water resistance, and skillfully fixing bracelets on Swatch Group Traditional brand watches. It's all about taking pride in your workmanship and knowing that your careful touch is what keeps our watches ticking perfectly.

So, if you're nodding along and thinking, 'Hey, that sounds like me'-then we want to hear from you.

Join us in the world of precision craftsmanship and let your attention to detail shine in a role where every small part plays a big role.

Role and Responsibilities

Carry out case disassembly, assembly and water resistance testing, and bracelet

interventions on SG brand watches, in accordance with specific brand guidelines and standards. Organise and manage allocated work to ensure they are completed within the required department Service Level Agreement (SLA). To maintain clear communication between yourself, your supervisor and the technical administration team regarding any potential issues or delays in the workflow. Be prepared to undertake brand-specific training and development opportunities to increase knowledge and experience. What we're looking for

Essential Skills & Experience

Professionally conscious with an ability to maintain high-level working relationships. Impeccable attention to detail and motivated to follow specific technical instructions and criteria. Excellent organisational and time management skills with an effective approach to prioritising own workload. A flexible and patient outlook to the requirements of a multi-brand working environment where switching between instructions is of utmost importance. Experience of working towards set targets within a service-driven industry. Excellent written and verbal communication skills Good level of dexterity. An interest in horology/watchmaking with long-term ambitions to develop a career (desirable). Essential Qualifications

5 GCSE's including Maths and English (or equivalent) Why join us

Commitment to Quality: Be part of a team that values quality and exceptional service. Career Growth: Opportunities for professional development and career advancement. Dynamic Environment: Work in a fun, fast-paced and engaging environment with a passionate team. Leading Brands: Join a company known for its iconic brands and significant impact in the watchmaking industry. Diverse and Friendly Community: Become part of a welcoming and inclusive workplace culture that values diversity and collaboration In addition, you can expect:

Competitive Salary: We offer a competitive salary package that recognizes your skills and contributions. Private Healthcare: Access comprehensive healthcare benefits to support your well-being and peace of mind. Benefits and Discount Platform: Enjoy exclusive access to a cashback and discount platform including hundreds of retailers. Staff Discount and Sales: Take advantage of discounts and staff sales events. Enhanced Parental Leave: Benefit from enhanced parental leave policies that support you during important life events. To find out more about the role please contact southamptoncareers@uk.swatchgroup.com