Investigation Officer

7 months ago

Swansea, United Kingdom Welsh Ambulance Services Full time
Job overview

There are new and exciting opportunities to join the Welsh Ambulance Services University NHS Trust (WASUT), People Services Team, in the role of an Investigating Officer. Successful applicants will work across Wales to support investigations and other employee relations cases that adopt a compassionate practice ethos and which are undertaken in line with the All Wales Disciplinary and Respect and Resolution Polices.

Investigations will include concerns raised about behaviours, misconduct, clinical issues and external factors that involve other agencies such as the police. WASUT aims to provide psychological safety through the introduction of our Speaking up Safely platform which enables colleagues to raise concerns anonymously and in a safe environment.

This post is fixed term for 24 months due to meet the needs of the service.

Main duties of the job

You will need to show compassion, understanding in often emotional situations whilst being analytical and experienced in report writing. Presenting at hearings and employment tribunals will also be a requirement, with a good understanding of employment law and employee relations policies.

We are looking for effective communicators with the ability to develop and maintain effective working relationships with colleagues, managers and trade union partners based on trust and good practice, to foster a culture of positive employee relations.

The post holder will be considered an expert in undertaking investigations whilst providing coaching and mentoring to colleagues to build resilience and capacity across WASUT with an aim to improve quality and time scales of investigations.

In 2023 WASUT launched our Sexual Safety Guiding Principles that aim to bring about positive change, improve access to support and reporting options for affected colleagues. The principles also provide clarity on expectations of behaviours from all of Team WASUT in collaboration with advocates within the Voices network.

We work in an agile manner, working from home and from key offices across Wales. Due to the role covering Wales there will be a requirement for some travel

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specificationQualifications and KnowledgeEssential criteria
  • Masters level of knowledge and demonstrable experience in a highly specialist relevant subject, e.g. HR / Employee Relations / Employment Law / Investigation related work.
Desirable criteria
  • Knowledge of NHS/Public Sector policies and procedures.
  • CIPD member or working towards it or evidence of continuing professional development and acquiring new skills/ knowledge.
Knowledge and ExperienceEssential criteria
  • Experience of conducting disciplinary investigations, writing reports and presenting at hearings and appeals.
  • Experience of working at a senior level within a managerial/human resources environment.
  • Previous experience of working within a HR department or a management role.

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